Find 4 Star Hotels in Hoan Kiem from SAR 131

"Very good services"

"Our stay at La Nueva was exceptional! The entire staff made our stay, from greeting us outside the front door when we arrived to tea and snacks as we checked in. Friendly, so helpful and kind, and extremely accommodating! The food was excellent and the Sky Bar was beautiful. The wait staff felt like friends. The property was lovely and the rooms were just the right size plus had a great bathroom and shower. They arranged cars for us, had my son’s suit dry cleaned in a day, and even packed a breakfast for an early morning flight. Have never had such incredible service at a hotel and could tell they loved their jobs and working with guests from all over the world. We wouldn’t stay anywhere else and look forward to going back someday. Thank you Jimmy and everyone there for making the trip for our son’s wedding practically perfect! "

"The staff here was amazing, upgraded me for free the first night and the laundry service was great also. A really nice room too!"

"The location is convenient for transportation and shopping. It faces the main street, which is also convenient. Most of the last years staff left in this summer, which was inconvenient, but the old staff have returned. The layout of the reception has changed, which is a little inconvenient. Strangely, there are carp laid out at the entrance, but since it is not a biotope, I don't think they will last for many years."

"Excellent hotel location with excellent staffs who are friendly and helpful! Susan and Lily had made our stay amazing with great guide to where to eat and play. Thye recognised you once you are checked in and felt like home at breakfast to our preference! Even went extra mile to help us with every of our requests:) Love this place and will come again! "

"We chose this hotel because it is quite near Hoan Kiem lake and the price was right. The staff was cheerful, informative and very helpful. They responded quickly to our queries we asked via Expedia.com. The breakfast was good. The rooms were clean. Overall we enjoyed our stay at Royal palace hotel "

"We stayed here with my wife to celebrate her birthday. The hotel staff went out of their way to make my wife feel absolutely loved by every staff member from the moment of arrival, to our departure. They exceeded our expectations and went above and beyond. The experience was unforgettable and definitely recommend "

"the service is exceptional"

"Gorgeous hotel in the bustling city. Wonderful communication with staff for transfers, etc. perfect location to see all of the amazing things Hanoi has to offer. The breakfast was also wonderful. Would highly recommend!"