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"That was good for 3 star hotel "

"This hotel hotel is clean a great location and the staff is absolutely wonderful. They are very friendly, professional and helpful."

"Very friendly staffs and great service. The cocktails were very good at the sky lounge. The only downside is that the bathroom is a bit small and not much counter space to put anything. It will be also good to have some luggage stands. Overall great hotel and good location!"

"Some of the best service of any hotel in the world. Very easy communication for English speakers. Outstanding private guide recommendations. Wonderful bed and pillows. Excellent spa and buffet breakfast. I’m pretty well traveled and highly recommend this hotel."

"The staff were very helpful from booking through to our departure. They made our stay very comfortable. The hotel was located close to everything and spa services were convenient and easily accessible. Brian was a great help throughout!"

"Stayed here for 5 days and it was perfect, the staff arranged a seamless pick up and drop off at the airport for us and they were always so friendly and kind. The room was spacious, comfortable and quiet which after the chaos of the streets of Hanoi is a nice relief. Breakfast was included and lots of varied options and very attentive staff again. The location was great too, around a 5 minute walk to the scenic hoan kiem lake area right in the centre. If we are ever back in Hanoi we would...

"David is the guy you can look for if you are in Bespoke, very nice man, great hospitality, i loved staying Bespoke, truly recommend..!"

"Great boutique property in the heart of the city. Easy access to everything with many dining options and a super cool rooftop bar. Breakfast was fantastic with lots of local options and western if that's your thing. Comfortable beds, pleasant staff, and clean. Would stay again!"