Find Shopping Hotels in Hanoi Backpacker Quarter

"No elevator"

"My list is long for this hotel which changed names many times. It’s now called the Viet Hotel. The hotel pictures are false advertising. Here is the list of issues: 1. Lobby staff are not friendly and really don’t seem to care about client service. 2. The hotel dining room is so dirty 3. They had no water one evening so we could take a shower after a day of hiking and biking upon our return. They blamed it on a street repair but everyone around had water. 4. The safe was locked and we asked...

"This hotel is somewhere I've stayed before. Usually sound & reliable. This time I booked & prepaid only to find, quite by chance, that they had effectively cancelled my booking WITHOUT FORMALLY TELLING ME so they could carry out a long term refurbishment. On the day of my supposed check-in the place was a building site. I'd had the foresight to rebook at another place so that at least I had somewhere to stay at the start of my 3 month visit to Hanoi. My task now is to get my money back from...

"Awesome place clean ztaff friendly no problems at all "

"Busy location but minimal noise disturbance at night - at least from the street...air con unit was very noisy and had limited effectiveness. Room comfortable for the most part - one narrow window with views of a all and rooftops mainly. Extremely helpful staff on reception - especially Johnny + Rick. Good breakfast and excellent restaurant staff."

"Thank you for an excellent stay everyone was so attentive to my requests."

"Lovely stay at the property. Staff really helpful and friendly. A special thanks to Kevin from reception who made our stay very pleasant. "

"Great stay at this hotel. Room was excellent, restaurant was top notch with very good breakfast. Location was good with easy walk to train street, shopping, etc. Staff at this hotel is best I've encountered in a long time. Absolutely amazing service. Not just smiling faces but they genuinely care and go out of their way to make sure you are taken care of. They have a great concierge and I highly recommend you talk to them about tours, cruises, etc while planning your trip. They are...