Find Family Hotels in Hanoi Backpacker Quarter

"Busy location but minimal noise disturbance at night - at least from the street...air con unit was very noisy and had limited effectiveness. Room comfortable for the most part - one narrow window with views of a all and rooftops mainly. Extremely helpful staff on reception - especially Johnny + Rick. Good breakfast and excellent restaurant staff."

"My list is long for this hotel which changed names many times. It’s now called the Viet Hotel. The hotel pictures are false advertising. Here is the list of issues: 1. Lobby staff are not friendly and really don’t seem to care about client service. 2. The hotel dining room is so dirty 3. They had no water one evening so we could take a shower after a day of hiking and biking upon our return. They blamed it on a street repair but everyone around had water. 4. The safe was locked and we asked...

"Lovely stay at the property. Staff really helpful and friendly. A special thanks to Kevin from reception who made our stay very pleasant. "

"No elevator"

"Thank you for an excellent stay everyone was so attentive to my requests."

"The location and friendly staff easy to move around close to great food restaurants"

"We wanted to extend for 4 more days, lady working said we would pay what we initially paid for each night we were there. At the end of my stay she tried to charge us double each day, ended up arguing with the manager over the phone to get the right price. Manager was also a scam, and tried to get more money out of me. The drinks in the fridge said complimentary, but ended up paying for all of them. However other than that awful experience, the hotel is pretty clean and breakfast was okay as...

" Garden Queen doesn't accept funding hotels.com As a result I had to "PAY AGAIN" to stay, and they wouldn't accept c cards for payment. Only cash. Early days, but Im still waiting on a refund. Fingers crossed . Apart from that it was a pleasant stay. The rooftop garden is an awesome getaway. The rooms are airy and comfortable with their own balcony. "