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"Great staff at reception, accommodating and friendly, after a long delayed journey on a Bank Holiday Easter Sunday. Was able to retrieve quickly my online check-in and my two separate reservations for consecutive days. Visible improvements under the new management, with small but valuable ideas and consistency. Keep up the good job in this competitive market and the area. "

"Conveniently located 30 mins from Gatwick so ideal after a late flight. Basically a comfortable room. Disturbed at 1am by a neighbouring guest on a zoom call but not from external traffic noise. On closer inspection, the toom was in need of a deeper clean and rhe bed was not made well."

"Amazing location."

"Beginning to show it's age in some areas such as the carpet on the bridge leading up to the hotel entrance. Otherwise exceptional hotel. The best airport hotel for guests who are accustomed to best accommodations. We have stayed at this hotel more than 10 years during our travels and never been disappointed. "

"Staff were friendly, room was clean and very comfortable."

"Have stayed previously and standards just as high "

"Front desk staff was amazing Philipino heritage lady (sorry can’t remember her name) really went above and beyond- really good place to stay. If you are ok with kids staying at your hotel- there were many around at the time but they didn’t affect the quality of my stay "

"Excellent staff - attentive £22 for a 3 course unlimited buffet- kids under 5 free - food excellent quality and hot! Pool big and clean Grounds well kept Some areas needed a lick of paint Plenty of loo roll! Great for kids - although the restaurant was very busy and noisy (fine for us as we have kids!)"

"Enjoyed the stay. Rooms were clean and breakfast was good. "