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"Freindly staff and environment "

"Check in was quick and easy and the receptionist answered all of our questions. We discovered that we had been upgraded to a suite which was lovely. It was very well appointed although there were some areas that needed attention (dirty curtains and black mold on the bathroom ceiling). However the towels and bed linen were all clean and we appreciated the sitting area and coffee machine. Dinner was a little disappointing as there were only 4 choices on the menu and one wasn’t available. There were also some burgers that could be ordered from the lounge menu but that isn’t really what you expect for dinner in a hotel of this calibre. However we did enjoy the food we ordered and prices were reasonable. Breakfast was very nice but more fresh fruit and some ‘proper’ bread would have been nice. I also prefer a cooked breakfast made to order with a variety of eggs available (and maybe some smoked salmon too!). The leisure club was small but nice enough for a short stay. We definitely left feeling more relaxed than when we arrived so our stay certainly fulfilled its purpose! "

"Absolutely perfect location right by the cathedral and a short walk to sites and restaurants all around Norwich. The Maids Head is a very classy, old school hotel that is clearly proud of its history and tradition."

"Interesting hotel, great staff, breakfast disappointing - full English looked great but sausage was case hardened and bacon dried out."

"Was really convenient for visiting Snape Maltings for an evening concert. Room overlooking the golf course was clean and quiet, plenty of parking on site, would certainly use as a base for visiting an outstandingly beautiful are of Suffolk again in the near future."

"All excellent-no issues!"

"The staff were polite , helpful , friendly and informative , the food was delicious both the evening meal and breakfast , the pool facilities were great including a hot tub and steam room. The gym has plenty of equipment to use. The bedroom was adequate though the bed could do with a new mattress. The bathroom was good. The outside of the hotel could do with maintenance , updating, repairing and looking after. The decor on the inside however has some beautiful features, furniture and ornaments. "

"Really enjoyed my stay, love the ambience, close to train and transport available and cost reasonable. The only thing would of loved to have look at a movie but no options available just news channel"

"Excellent stay, staff were amazing, food was superb, would definitely stay here again and recommend to anyone "