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The Maids Head Hotel

4.0 star property
Hotel with a 24-hour front desk, steps from Elm Hill

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Maids Head Hotel

Premium bedding, individually decorated, individually furnished, desk
Property entrance
Bar (on property)
Reception
Boating

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
The price is SAR 515
SAR 618 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Premium bedding, individually decorated, individually furnished, desk

Single Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Executive Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Pet friendly
Parking included
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8.8 out of 10, Excellent, (705)
The price is SAR 388
SAR 454 total
includes taxes & fees
12 Dec - 13 Dec
George Hotel, BW Signature Collection

About the neighborhood

Map
Tombland, Norwich, England, NR3 1LB

What's nearby

  • Norwich Cathedral - 1 min walk - 0.2 km
  • Norwich Castle - 11 min walk - 1.0 km
  • Norwich Theatre Royal - 12 min walk - 1.1 km
  • Carrow Road - 18 min walk - 1.6 km
  • University of East Anglia - 7 min drive - 4.8 km

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪Cinema City - ‬4 min walk
  • ‪Prezzo - ‬2 min walk
  • ‪Ribs of Beef - ‬2 min walk

About this property

The Maids Head Hotel

Upscale hotel near Norwich Cathedral
Located close to Elm Hill and Tombland, The Maids Head Hotel provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. The on-site restaurant, WinePress at Wensum, features kids' meals. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and an elevator
  • Luggage storage, a 24-hour front desk, and a front-desk safe
  • Guest reviews give top marks for the central location, helpful staff, and first-rate property condition
Room features
All 84 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like iPads and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with satellite channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 8.00 per night)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 7 AM–9:30 AM: GBP 14.00 for adults and GBP 7.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • iPad
  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night
Cribs (infant beds) are available for GBP 10 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 8.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Is The Maids Head Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking at The Maids Head Hotel?

Self parking is available for GBP 8.00 per night.

What time is check-in at The Maids Head Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Maids Head Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is The Maids Head Hotel located?

Located in Norwich City Center, this hotel is steps from Elm Hill, Tombland, and Norwich Cathedral. The Forum and Norwich Castle are also within 15 minutes. Norwich Station is 11 minutes by foot.

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1002 reviews" "
Rating 8 - Good. 265 out of 1002 reviews" "
Rating 6 - Okay. 46 out of 1002 reviews" "
Rating 4 - Poor. 15 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ares is perfect for ease of city centre, cathedral quarter,Magdelan Street unique shops
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fact it is the oldest hotel in the UK! A beautiful well cared for property in the heart of Norwich. The cathedral visible from our window as well as easy access to the city centre, all within a short walking distance.
Stayed 1 night in Oct 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Hans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel, with helpful and plentiful staff, in a good location. Claims to be the oldest hotel in Britain, which might explain why no lifts and thus, several small or modest staircases - both up and down - to get to/from our large and well equipped room. No obvious offer of help with our bags to the room (which might be helpful for some). Never saw a chambermaid but they did a first rate job. There was a function going on one evening which was a bit noisey until late, and then a few doors slamming. The room heating is unusual. Although there is a thermostat in the room, which we tried, in fact you have to telephone reception to change the temperature in the room ! Weird. But overall highly recommended.
Stayed 2 nights in Oct 2024

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the history of the hotel and its location. Staff were very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Stayed 3 nights in Sep 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Sebastian

Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank for a lovely stay
Stayed 1 night in Sep 2024

8/10 Good

Mary

Traveled with partner
Lovely
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the maids head hotel to be an excellent property. All of the staff were very helpful and courteous. The full English breakfast buffet was also excellent with an assortment of traditional British fair and lots of fruit and other options. It is conveniently located next to the Norwich Cathedral For those who want to pop in for EvenSong.
Stayed 3 nights in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Aug 2024

4/10 Poor

SAYAKA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lilly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel and excellent location making sightseeing very easy.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area. Close to the Cathedral
Stayed 1 night in Aug 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were amazing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Stayed 3 nights in Aug 2024

8/10 Good

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Maids Head is perfectly located right by the cathedral, restaurants and pretty shopping streets of Norwich. Rooms were attractive, comfortable and clean. The lobby and ground floor sofa seating area is beautifully appointed. The bar, when we found it, was a bit unexpected - old fashioned pub style.
Stayed 4 nights in Aug 2024

8/10 Good

Neville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb central location, very close to the cathedral and also an easy walk to the centre of the city. Reception and housekeeping staff were helpful. Parts of the hotel are admittedly a little tired, and need upgrading. Also, some better signage around the hotel would be helpful (it's quite a maze). But a pleasant stay, and we would return on our next stay in Norwich.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Easy Parking.
Great little hotel with bucket loads of history, good price and with the added rarity of a city-centre hotel with parking. Breakfast was also excellent. We will definitely return for future Norwich shopping trips!
Stayed 1 night in Aug 2024

10/10 Excellent

Nigel, Felixstowe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel. We had a room in the 'new' part which was well outfitted and had the benefit of very good air-conditioning (it was 30 deg when we stayed). Hotel is conveniently located near cathedral and shopping areas. We will stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Malcolm

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah, Chorley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a wonderful 2 night stay in August for our wedding anniversary. The room was pleasant and comfortable with an excellent shower. A family member had arranged for us to have afternoon tea with Prosecco. It was delicious and taken in the restaurant. We also made use of the complimentary Bentley drive on the Sunday morning. Nigel took us on tour of the city and outskirts. Breakfast buffet was excellent and there was lots of choice. Hotel is next door to cathedral and is a great base for exploring Norwich. We would definitely stay here again.
Stayed 2 nights in Aug 2024