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The Maids Head Hotel

4.0 star property
Hotel with a 24-hour front desk, steps from Elm Hill

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Photo gallery for The Maids Head Hotel

Premium bedding, individually decorated, individually furnished, desk
Property amenity
Premium bedding, individually decorated, individually furnished, desk
Exterior
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
The current price is SAR 526
SAR 631 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | Premium bedding, individually decorated, individually furnished, desk

Single Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

Dog Friendly Executive Double

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, individually decorated, individually furnished, desk

Junior Suite

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Executive Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Tombland, Norwich, England, NR3 1LB

What's nearby

  • Norwich Cathedral - 1 min walk - 0.2 km
  • Norwich Castle - 11 min walk - 1.0 km
  • Norwich Theatre Royal - 12 min walk - 1.1 km
  • Carrow Road - 18 min walk - 1.6 km
  • University of East Anglia - 7 min drive - 4.8 km

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪Cinema City - ‬4 min walk
  • ‪Prezzo - ‬2 min walk
  • ‪Ribs of Beef - ‬2 min walk

About this property

The Maids Head Hotel

Upscale hotel near Norwich Cathedral
Located close to Elm Hill and Tombland, The Maids Head Hotel provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. The on-site restaurant, WinePress at Wensum, features kids' meals. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and a front-desk safe
  • Luggage storage, a porter/bellhop, and a 24-hour front desk
  • Guest reviews give top marks for the central location, helpful staff, and first-rate property condition
Room features
All 84 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like iPads and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with satellite channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10.00 per night)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 7 AM–9:30 AM: GBP 15.00 for adults and GBP 7.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • iPad
  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Is The Maids Head Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking at The Maids Head Hotel?

Self parking is available for GBP 10.00 per night.

What time is check-in at The Maids Head Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Maids Head Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is The Maids Head Hotel located?

Located in Norwich City Center, this hotel is steps from Elm Hill, Tombland, and Norwich Cathedral. The Forum and Norwich Castle are also within 15 minutes. Norwich Station is 11 minutes by foot.

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The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1007 reviews
Rating 8 - Good. 259 out of 1007 reviews
Rating 6 - Okay. 43 out of 1007 reviews
Rating 4 - Poor. 18 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, and wonderful thoughtful staff
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Jayne

I loved the view of the cathedral from our room and the customer service of the staff on front desk reception and breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Suporn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Good location.
Stayed 1 night in Jan 2025

10/10 Excellent

The

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in several hotels in Norwich over the last couple of years. For us the Maids Head Hotel was the best - comfortable bed, great shower and central location - we will be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Old but well maintained hotel. Friendly staff, great location for walking to shops.
Stayed 1 night in Feb 2025

8/10 Good

Tania

Liked: Staff & service, property conditions & facilities
Beautiful Hotel. excellent, polite, friendly and helpful staff, Restaurant food was not really anything to write home about, breakfast buffet was good. I enjoyed my stay and will definitely be back 👍
Stayed 5 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice city hotel
Great hotel, friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Mårten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at a great hotel
Great service, nice rooms, beautiful building,great location and an excellent breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, room comfort
Very well positioned hotel.
Very well positioned hotel right near the cathedral with a good restaurant and traditional bar onsite.
Stayed 2 nights in Nov 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
very central location and free bike hire!
Stayed 3 nights in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked staying in a interesting building almost adjacent to the Cathedral. My only complaint would be that bath towels were decidedly skimpy.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel in a perfect position in the city centre. Very friendly staff and nice breakfast. Ate in the restaurant too and the meal was excellent. Will definitely stay again .
Stayed 2 nights in Nov 2024

6/10 Okay

Duncan

Liked: Cleanliness, staff & service
Lovely, but getting tired.
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and efficient welcome. Great facilities, fantastic location
Stayed 1 night in Dec 2024

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel and excellent location making sightseeing very easy.
Stayed 7 nights in Aug 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely old hotel. Clean with a buffet style breakfast. Parking available.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were amazing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and location for visiting the city. Riverside, bars, restaurants, shops, castle and cathedral all within walking distance. It was my husband's birthday and a card was left for him in our room which was thoughtful. A great selection at breakfast. Lots of cosy seating areas around the hotel to sit and recharge. Thanks 😊
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank for a lovely stay
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing
A very quiet relaxing and well appointed hotel in an excellent location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect location right by the cathedral and a short walk to sites and restaurants all around Norwich. The Maids Head is a very classy, old school hotel that is clearly proud of its history and tradition.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Nothing to criticise. Felt we were well looked after from moment of arrival to departure. Rooms recently redecorated, comfortable and spotless. Would definitely return if in Norwich
Stayed 1 night in Dec 2024