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"1. Toiler smell like sewage 2. No electricity at night and no water pressure and no ac or heating ventilation 3. No breakfast buffet, as I personally like the buffet experience in any hotel, they don’t provide a buffet option but basic breakfast is served through room service. 4. Dirty carpets and bad hygiene 5. No complementary beverages in the room such as water or tea or coffee…"

"酒店非常漂亮，很舒服，每个工作人员都很友好，服务满分。下次我们还会一家人一起过来"

"The electric plugs in the room are universal, work for UAE, European, American devices. BUT the business center is outdated. Thete are UAE plugs only, my connection plug was unstable and I had to fix it by a chair. The desktops are slow and do not allow to use zoom connection and, certainly, no option to fownload zoom application (the last is understandable). I am thankful for the opportunity to work in the business centet during late night, but that place must be renovated without delay. All other things are nice. "

"Great service and location!! "

"Our stay at The Heritage Autograph Hotel was absolutely amazing! The service was superb, with attentive staff who made everything seamless. The location is unbeatable—less than a 10-minute walk to Dubai Mall and the Burj. Housekeeping was quick and thorough, and the porters and concierge were so helpful and friendly. The room was a bit dated and could use some upgrading, and the lighting wasn’t the best, so I’d recommend bringing a portable LED light if you need extra brightness. However, it was lovely experience overall. Highly recommend!"

"The hotel were nice I didn’t check the neighborhood but it seemed fine. "

"WiFi was pretty slow "

"Great service "

"Swimming and jakuzi and dining was a good experience"