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"In room private onsen is nice. Buffet dinner and breakfast by the hotel also offer good variety and good taste. Good view of Lake Toya from room. "

"Food not so nice"

"Good location to Hirafu"

"Huge resort, very spacious and really excellent buffet spread. The onsen is great, easy parking, and it's close to the highway hence easy to get anywhere. Getting out to the nice restaurants requires only a short drive downtown. The rooms ans facilities are a bit old and dated but it is good value."

"The onsen (especially the open air bath) was beautiful, relaxing, clean, and well managed. The staff were extremely helpful and the room was clean and comfortable. I would absolutely recommend for your stay."

"Good stuff!"

"Very big hotel with open calm spaces to relax and enjoy music and a buffet of coffee tea and small snacks - felt like I could really unwind. Just a small note that English is not a language the staff speaks, so need to brush up on a little Japanese or rely on those Google translators ! But all are eager to please, and it’s a pleasure to experience the politeness and customer care of their culture. Their dinners are very authentic and delicious. Onsens are wonderful with very clean atmosphere."

"Stayed at 3 properties in 4 days. This one was the very best. Will come back again"

"Really really nice room. The Ski in only applies to west mountain which you have to take the nearest lift to use which is a REALLY short run designed for learning or beginnners. The Ski out does go to this lift… but if you’re not just learning it’s not somewhere you want to spend your day. If you’re planning on spending most time at East or Isola, it does take some time to get over there via walk and gondola (25 mins or so assuming no lines). "