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"Loved traditional styled Japanese hotel. Have read bad reviews saying staff don’t speak English and are not friendly, but that is not fair. They might not speak English (but are they obligated to speak English? No!), but we found them very polite and sweet. Before you complained, check your manners. The price included breakfast and dinner. The dinner was traditional and it was so much! Breakfast was a buffet style. Delicious! We heard that they grow some of vegetables they serve. We love everything about th"

"Very nice hotel."

"Beautiful property and hotel with amazing views all around. The staff was wonderful with great hospitality. Very good breakfast on site as well which I recommend adding to your stay as it’s far to the main town to get breakfast. Only small criticism is the WiFi was substandard for a property with so much focus on the details. Was difficult to connect to and stay connected to."

"As nice as the owner and family are, I can't really recommend this place. Location is 2km out of town so you must have a car. Location is very quiet at night but in the hotel room you can hear water running from toilets etc in other rooms and people walking on the floor above. And I had some sort of tapping sound in my room early in the morning on the second night which made it hard to sleep. There is a fridge and hot water urn in the room, but no tea or coffee (lucky I had my own)and only paper cups to drink out of. I had the Japanese room and the futon was very comfortable. Air con was good as warm on day 1 and cool day 2 but I did have to ask for English instructions. Even though it's fairly cheap I wouldn't stay again. "

"wonderful stay. stunning location and view. meals were good!"

"Mixed feeling when read reviews, turn out is a good stay, adequate room size, dinner & breakfast are Japanese sets, not bad ! Can view fireworks from room window, take bath in onsen at level one, toilet in the room. Staffs are friendly."

"Clean"

"Great property, great food (we had breakfast and dinner), close to everything you need in this little town."

"Loved our stay at Spa Shiosai. We only stayed 1 night but I would definilty stay again in the future. We were snowboarding at Rusutsu and it was an easy drive. A bit further than other options but the price and Onsen were well worth it. It is a very quiet, clean, and relaxing hotel. Thanks for having us. "