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"Great place to stay! Easy access to different must-go places. The staff are extremely helpful and friendly. Except for the breakfast buffet which end at 9:30. When it says 9:30, it means that everyone needs to leave at that time. We were obviously not aware of that and kept working on what’s left in our plates when one man seemed like a manager came with a raised voice saying “Out, out!” Guess that’s the culture difference."

"very nice to stay, definitely come back next time, its not very convenient if you are not able to drive there, but they have bus to transport you to airport and hotel "

"Room is big and clean, just toilet too small for our room at 8th floor. Hotel is renovating, hope will have a bigger toilet in future. Breakfast and dinner buffet spread is good. No chance to try the onsen, hope will have a chance in future."

"Location was close to bus station. Staff was friendly. Room was clean. This location was away from the bustling city. Traveled with my daughter here. Taxis were readily available. "

"Absolutely amasing experience. The room was spacious, staff was very welcoming and helpful. Baths were great. Kaiseki dinner was a wonderful experience. Breakfast had lots of different options to choose from."

"The outdoor onsen pool for kids to play is very good. However, we feel disappointed with the food. We had dinner at 6:30 (the last time slot offered by the hotel), at 6:50 some food already running out and no refill. I have visited Japan for many times and never seen this happens before. Something wrong with the resturant management. "

"Midtown Niseko was great. The staff were super helpful especially helping us with transit, picking us up at the Hirafu Welcome center, calling cab when we needed, etc. The hotel is just a little out of the super crowded areas. There is the free shuttles but we chose to walk most of the time into the busier restaurant area. It was about 15-20 mins in the cold and was doable with those shoe spikes (it’s very slick around here! And very hard to cross the road!) but hotel was perfect. Small rooms but really well appointed for staying organized with our tons of snow luggage and gear. Had convenient laundry too. Would def recommend! "

"Fantastic Hotel, great service, great room, great food, great location, great onsen facilities. Our family had a wonderful time at your hotel, thanks for making it such a memorable experience for us. "

"The view is amazing. "