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"Can't beat the gorgeous lakefront location and views. Everything was outstanding except the somewhat disappointing dinner buffet which was subpar in the quality of many dishes, especially the seafood. Breakfast was excellent. Our private open-air onsen in our room was great as was the public rooftop onsen. "

"Nice stay with great breakfast "

"The baths (onsen) at this hotel were outstanding. There was a huge variety, including waterslides. Breakfast was good, as well. We were able to park our car here and then walk over to the "hells" (jigoku). We would gladly stay here again."

"此酒店位置於温泉街附近，可步行去地獄谷，酒店裡有大型Onsen, 個人非常喜歡，另外亦設有游泳池、乒乓波、扭蛋店 and Souvenir商店；房間感覺乾淨、舒服，至於早餐、晚餐Buffet食物種類都有很多選擇。但酒店沒有shuttle 接送往返扎幌車站！"

"Fantastic location, bed and pillows very comfortable. Easy check in and check out. Amazing bakery in house. Free entrance to the incredible onsen across the street.Free parking . Very clean room and bathroom 10/10"

"Good location to Hirafu"

"Huge resort, very spacious and really excellent buffet spread. The onsen is great, easy parking, and it's close to the highway hence easy to get anywhere. Getting out to the nice restaurants requires only a short drive downtown. The rooms ans facilities are a bit old and dated but it is good value."

"Good snow area for skiing. Options for hot spring"

"Very big hotel with open calm spaces to relax and enjoy music and a buffet of coffee tea and small snacks - felt like I could really unwind. Just a small note that English is not a language the staff speaks, so need to brush up on a little Japanese or rely on those Google translators ! But all are eager to please, and it’s a pleasure to experience the politeness and customer care of their culture. Their dinners are very authentic and delicious. Onsens are wonderful with very clean atmosphere."