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"Nice"

"Excellent service from staff, room clean. Fridge was convenient for storage of cold products. "

"Really nice hotel and comfortable bed breakfast was lovely "

"It was great except for the late night fire false alarm "

"First class customer service. I stayed here for 5 nights recently having expected to only be at the hotel for two. My partner had an operation at the Royal Orthopedic Hospital and ended up staying in longer than we thought. The hotel could not have been more accommodating or kind. I ended up checking out on 3 occasions only to have to check back in again because my partner wasn't coming home. The hotel took great care of me; gave me my old room back where they could: and a few little extras...

"I was greeted by a lovely young man. I don't remember his name but he was from Romania. Very helpful and respectful. He helped me to arrange a taxi to Wolverhampton. Fully enjoyed my stay. 💜"

"I had to be reallocated to another hotel, and it was good customer service by them too!"

"Excellent hotel. Friendly staff at check-in, very clean big room, would happily stay again. "