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"A comfortable stay, hotel was convenient for restaurants and ample parking on site. Parts of the room beginning to look a bit tired."

"The lobby looks very shabby - not a good first impression."

"Hotel was good overall, but breakfast was disappointing - food and drinks were only warm not hot. Good central position"

"Spacious, with plenty of storage and spotlessly clean . Lots of sockets , hairdryer and even a torch . The bed was comfortable with a nice soft duvet. Room could be heated to your own personal preferences . Access to a lovely pool. Perfect place to stay if you are attending a function at the ICC as it has a private access bridge to the centre accessible via your keycard. Not only protecting you from the rain but meaning as a single female could safely return to the hotel in the early hours of...

"I had to be reallocated to another hotel, and it was good customer service by them too!"

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"From arrival to departure, we were very impressed with the staff, room amenities and location of this hotel. The room and communal areas were spotless. The breakfast - included in the price- was fantastic. If we return to Birmingham, we will definitely stay here again. "

"I was upgraded to a superior room which was nice but didn’t like that the toilet was separate from the bathroom, it was in a small space and had no sink in so had to walk around to the bathroom to wash my hands. The bed was hard and not very comfortable"