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"Fantastic location! Away from the hustle and bustle of Shibuya and Shinjuku, which we appreciated as it was a bit quieter. But still so close to everything with the train being just around the corner. Rooms were clean and were a good size. Hotel has many restaurants and shops. Staff were incredibly friendly. The only complaint I have is that the pillows and mattress were very firm. But overall it was a pleasant stay!"

"We stayed in Main hotel. Beautiful decor and view of spectacular gardens. Room was very spacious. Didn’t like bathroom. Needed updating and granite floor was slippery when wet and dangerous, as was the 2” step into bathroom. I slipped and tripped many times. Bed was very firm and pillows small. Not comfortable for me. I would stay again. "

"A major, centrally located landmark that blends the old and new with topnotch Japanese hospitality."

"Staff was exceptional! Lots of dining option & shopping without leaving the Hotel. Beautiful facility!"

"Lounge for zen floors was excellent"