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Holiday Inn Express Surabaya CenterPoint by IHG

4.0 star property
Fuel up for your day with an international breakfast buffet then unwind at the bar or get moving at the gym.

Choose dates to view prices

Photo gallery for Holiday Inn Express Surabaya CenterPoint by IHG

Exterior
Breakfast served, international cuisine
Property amenity
View from room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Parking included
  • Laundry
  • Housekeeping
The current price is SAR 129
SAR 157 total
includes taxes & fees
13 Feb - 14 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

View from room

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

View from room

Standard Room, 1 Queen Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, City View

View from room

Standard Room, 1 Queen Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Smoking, City View

View from room

Standard Room, 2 Twin Beds, Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

View from room

Standard Room, 1 Queen Bed, Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

View from room

Deluxe Room, 1 Queen Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

View from room

Deluxe Room, 1 Queen Bed, Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

View from room

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

View from room

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Smoking

View from room

Standard Room, 2 Twin Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

View from room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, City View

View from room

Standard Room, 2 Twin Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
No. 54-58 Jalan Kedungdoro, Surabaya, East Java, 60251

What's nearby

  • Tunjungan Plaza - 18 min walk
  • Grand City Surabaya - 4 min drive
  • Submarine Monument - 4 min drive
  • Surabaya Plaza Shopping Mall - 4 min drive
  • Surabaya Zoo - 5 min drive

Getting around

  • Margorejo Station - 6 min drive
  • Tandes Station - 7 min drive
  • Surabaya (SUB-Juanda) - 45 min drive

Restaurants

  • ‪Rumah Makan Porong Indah - ‬2 min walk
  • ‪Mie Ayam Jakarta - ‬3 min walk
  • ‪Mise Ramen & Donburi - ‬4 min walk
  • ‪Depot Slamet - ‬4 min walk
  • ‪Master Steak - ‬5 min walk

About this property

Holiday Inn Express Surabaya CenterPoint by IHG

Upscale hotel near Tunjungan Plaza
A free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn Express Surabaya CenterPoint by IHG. The on-site international cuisine restaurant, Greet Room, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), multilingual staff, and luggage storage
  • A vending machine, a front-desk safe, and an elevator
Room features
All 236 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Greet Room

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Conference space (1927 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Express Centerplaza
Holiday Express Surabaya Centerplaza
Holiday Inn Express Centerplaza
Holiday Inn Express Surabaya Centerplaza
Holiday Inn Express Surabaya Centerplaza Java
Holiday Inn Express Surabaya CenterPlaza Hotel
Holiday Inn Express CenterPlaza Hotel
Holiday Inn Express Surabaya CenterPoint Hotel
Holiday Inn Express CenterPoint Hotel
Holiday Inn Express CenterPoint
Inn Express CenterPoint
Holiday Inn Express Surabaya CenterPoint
Holiday Inn Express Surabaya CenterPoint by IHG Hotel
Holiday Inn Express Surabaya CenterPoint an IHG Hotel
Holiday Inn Express Surabaya CenterPoint by IHG Surabaya
Holiday Inn Express Surabaya CenterPoint by IHG Hotel Surabaya

Frequently asked questions

Is Holiday Inn Express Surabaya CenterPoint by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Surabaya CenterPoint by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Surabaya CenterPoint by IHG?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Surabaya CenterPoint by IHG?

Check-out is at noon.

Does Holiday Inn Express Surabaya CenterPoint by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 260000 per vehicle applies.

Where is Holiday Inn Express Surabaya CenterPoint by IHG located?

Located in Sawahan, this hotel is within 1 mi (2 km) of BG Junction and Tunjungan Plaza. Joko Dolog Statue and Grahadi are also within 1 mi (2 km). Surabaya Pasar Turi Station is 25 minutes by foot.

Holiday Inn Express Surabaya CenterPoint by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 141 reviews
Rating 8 - Good. 68 out of 141 reviews
Rating 6 - Okay. 9 out of 141 reviews
Rating 4 - Poor. 2 out of 141 reviews
Rating 2 - Terrible. 4 out of 141 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

HJ, Bandar Seri Begawan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love everthingelse except my room. Should have selected superior room rather than a standard one. The standard room I was assigned to seem to have depleted. No changing room because hotel was on busy week. Breakfast were awesomeeee. The resto even prepared us 'take away' brealfast ad we checked out during early hour of the morning (2 AM). Room service Excellent.
Stayed 4 nights in Dec 2024

8/10 Good

dedi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well Surabaya is my hometown I grew up ; my husband little bit older than me and he is 79 year old ( he is Disabled) , but he enjoy stay and greet staff Thank you very much Dwi & Roger 🙏🇮🇩🇺🇸
Stayed 5 nights in Sep 2024

10/10 Excellent

Ester

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ester

Stayed 1 night in Aug 2024

8/10 Good

KHAMIS NOORUL FADZLEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, and easy to access to major part of Surabaya, staffs are friendly and would recommend if your looking for a quick budget stay in the city.
Stayed 4 nights in Jul 2024

8/10 Good

Silvie, Coral Springs

Liked: Property conditions & facilities
Good stay
Stayed 1 night in May 2024

6/10 Okay

Michael

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was ok and so far all except safety box worked well. Corridors on 7th floor have plenty water leak marks on ceilings, definitely need some fixings. Rooms have all in one shower gel in shower but no soaps or anything else apart from toothbrushes kits. Breakfast could have been better no continental choices apart from two type of fruits and cereals. Bit disappointing for 4 star hotel to have mini salad bar and asian dishes only
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
so so stay
I have to say I picked that hotel because of the reviews. I was expecting something amazing, but that is not what I got. My room had the worst bed ever. We all left with body pain. The sink handle leaked, so every time I turned on the water the entire sink area got wet. The aircon was no good. It was either too hot or too cold. They messed up my room service order. The staff was very helpful and friendly. I will say the food was delicious. I enjoyed breakfast and the room service food was good, it just was not correct.
Stayed 2 nights in Dec 2023

6/10 Okay

Allan

Liked: Staff & service
Tired hotel with noisy air conditioners and stained carpets.
Stayed 1 night in Dec 2023

10/10 Excellent

Ian, Hull

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
Comfortable beds and room. Nice equipped gym. Full tasty asian breakfast buffet.
Stayed 1 night in May 2023

2/10 Terrible

damon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air conditioner had issues in two rooms i stayed. Had to move rooms twice in 2 nights stay. Not recommended and will not stay here again.
Stayed 2 nights in Mar 2023

10/10 Excellent

rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Especially all the staff I came in contact with, all of them
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the city centre, and a lot of local food around. staff are friendly and polite, however, can be more attentive
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for short stay or transit. Staff was polite.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, the staff I had contact with knew very little English but overall very friendly.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, cool view of the city, really nice Indonesian breakfast.
Stayed 1 night in Feb 2020

2/10 Terrible

Yasu, Jakarta

Disliked: Staff & service, amenities, property conditions & facilities
Why even Refrigerator is not effective, we have to pay for Ice? Also Amenity is very poor. no hand towel, no cotton swab.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Over rated hotel need improvements
Front desk staff were not helpful enough. They let one woman working alone handle so many people luggages while they stand idle. Terrible parking arrangement. Terrible breakfast. Only the beds were comfortable and the rooms were clean.
Stayed 1 night in Dec 2019

8/10 Good

jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the massage personnel she had a smell and wasn’t nice
Stayed 4 nights in Oct 2019

10/10 Excellent

Waldemar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, new, comfortable. For a mid-range property, it was great.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019