Find 4 Star Hotels in Serena del Mar from SAR 257

"Clean great customer service "

"The staff here was amazing specifically Jorge in the bar by the pool. So attentive, so kind, he would be the reason we return. Bastion was in a great location. Walkable to everything. "

"Great location within the old town (perhaps a little hectic as right next to the clock tower). Best thing about this hotel was the rooftop and pool. We were traveling as a family of four and the rooms were definitely on the small side, with little space to move around. Cupboards and fridge designed so badly you can’t open the fridge the right way. Only one lift in the building so long waits, plus the cleaning staff use it too with their cleaning trolleys. "

"Not bad breakfast can be better"

"The location is very near to most attractions you can to walk everywhere. Our room is small but is new and comfortable. The receptionist is very nice and helpful. "

"Amazing location, very helpful and friendly staff, great time and thank you everyone you guys are amazing "

" Nice hotel but very noisy area (cars honking theirs horns all night long)"

"An older property, which is nice cause the rooms are bigger. Nice and helpful staff. We arrived around lunch, were not able to check in, but the hotel did keep our luggage so we could walk around. Welcome drinks were a treat. The cons are the pool being on the shaded side of the hotel. Overall, good experience at the hotel, did not enjoy the beach, too many vendors all looking for your business, same on the street, we later found Castillogrande beach, and would recommend that area if you want...

"We got room with balcony facing the beach and room had two bathrooms. Drainage system around the property was bad as street got flooded after rain and made it hard to walk around."

"Outside of hotel is crowded , nosing and people cheating me and push me to buy their owne"

"The location is one of the best i have had the pleasure of staying at! The level of customer service was beyond what i expected. I will definitely be back and wont be staying anywhere else other than this location when i am in Cartagena. Thank you so much to all the staff for making it a home away from home "

"There’s a lot of art throughout the hotel. The staff was really helpful and responsive. The hotel provides a lot of amenities. The rooftop is a really nice spot to hang out. The air conditioner leaked in our room, but the staff took care of it. I wish breakfast started before 8am, since most tours begin at that time. The music from the rooftop bar can be loud at night. The food was really delicious. The staff even brought breakfast to our room right at 8am, so we could make our flight in time. "