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Sonesta Hotel Cartagena

4.0 star property
Beach hotel with 3 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Hotel Cartagena

3 outdoor pools, open 9 AM to 8 PM, pool umbrellas, sun loungers
Front of property
Standard Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk
Standard Twin Room, 2 Double Beds | Room amenity
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
The price is SAR 419
SAR 419 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room Superior

Premium bedding, minibar, in-room safe, desk

Twin Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Single Standard (1Ad)

  • Sleeps 1

Double Standard (2Ad)

  • Sleeps 2

Single Standard Room

  • Sleeps 1

Double/Twin Standard (2Ad)

  • Sleeps 2

Standard Room Triple

  • Sleeps 3

Similar properties

Bar (on property)

Wyndham Garden Cartagena

Pool
Breakfast included
Pet friendly
Kids pool
8.6 out of 10, Excellent, (1021)
The price is SAR 357
SAR 357 total
includes taxes & fees
19 Dec - 20 Dec
Wyndham Garden Cartagena

About the neighborhood

Map
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002

What's nearby

  • La Boquilla Beach - 7 min walk
  • Las Americas International Convention Center - 16 min walk
  • Marbella Beach - 8 min drive
  • Walls of Cartagena - 11 min drive
  • Clock Tower - 13 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪La Pescadería - ‬12 min drive
  • ‪Presto - ‬11 min drive
  • ‪Bar Restaurante Blas El Teso - ‬19 min walk
  • ‪Subway - ‬12 min drive
  • ‪Donde Javier - ‬9 min walk

About this property

Sonesta Hotel Cartagena

Upscale hotel in La Boquilla, rejuvenated in 2022
Consider a stay at Sonesta Hotel Cartagena and take advantage of a free breakfast buffet, 2 poolside bars, and a terrace. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and an elevator
  • A 24-hour front desk, wedding services, and meeting rooms
  • ATM/banking services, smoke-free premises, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 152 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Balconies, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 poolside bars and 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Restaurante Palenke
  • Restaurante Enso

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Children's pool
  • Lifeguards on site
  • Outdoor tennis court
  • Tennis

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (2293 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - June 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 90000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40 per room (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 90000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 8 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does Sonesta Hotel Cartagena have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9 AM–8 PM.

Is Sonesta Hotel Cartagena pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Sonesta Hotel Cartagena?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Sonesta Hotel Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sonesta Hotel Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 40 per room applies.

Where is Sonesta Hotel Cartagena located?

Offering direct access to the beach, this La Boquilla hotel is within 1 mi (2 km) of La Boquilla Beach and Las Americas International Convention Center. Marbella Beach and Crespo Linear Park are also within 3 mi (5 km).

Sonesta Hotel Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1000 reviews" "
Rating 8 - Good. 309 out of 1000 reviews" "
Rating 6 - Okay. 181 out of 1000 reviews" "
Rating 4 - Poor. 71 out of 1000 reviews" "
Rating 2 - Terrible. 73 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Tamari

Stayed 1 night in Nov 2024

10/10 Excellent

Joseph, Cape Coral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel by the beach.
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Staff & service, amenities, property conditions & facilities
Excellent staff very tentative to all our needs.
Stayed 3 nights in Sep 2024

8/10 Good

Pedro

Liked: Staff & service, property conditions & facilities
Excelente comida y servicio
Stayed 4 nights in Nov 2024

6/10 Okay

Edwin, Cherry Hill

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The good: hotel employees are nice in the dining area and around the hotel. Food is good. The bad: cleanness is not the best. There are little mosquitoes and bugs in the bedrooms and they will bite you. When you complains about it they don't do anything.
Stayed 4 nights in Nov 2024

10/10 Excellent

deandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property. Margarita from experience was great with my excursions.
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan

Stayed 4 nights in Oct 2024

2/10 Terrible

Rommel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not happy with my stay
Stayed 2 nights in Nov 2024

4/10 Poor

Fabiola

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Orlando

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When arrival they gave us room in the older building smelling dusty and fungi. Air conditioning leaking water in the floor. After claiming for a better room they move us to another building very clean and nice. The dining area was very very hot, difficult to enjoy a nice breakfast
Stayed 4 nights in Oct 2024

6/10 Okay

Jessenia

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

2/10 Terrible

Adan

The hotel had no AC and sent us to another hotel and they did not have any reservation for us and had to pay again
Stayed 1 night in Oct 2024

10/10 Excellent

YIRLIS

Stayed 1 night in Sep 2024

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Sonesta is a favorite of ours. We go quite often due to its beach access, multiple pools and frendly staff. Very comfortable and relaxed atmosphere.
Stayed 2 nights in Oct 2024

2/10 Terrible

Alishia

Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a person with a disability in a motorized wheelchair this hotel and staff went above and beyond service
Stayed 7 nights in Sep 2024

10/10 Excellent

JULIANA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, recommended hotel :)
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriela

Stayed 2 nights in Sep 2024

2/10 Terrible

edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning stopped working and there was no tv for 4 out of my 5 days in the hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Amparo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, excellent service
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Willber

Traveled with group
Liked: Amenities
Excellent service. Excellent staff. Excellent facility conditions. Excellent food. Amazing place highly recommend it
Stayed 3 nights in Sep 2024

10/10 Excellent

glenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super agradable
Stayed 3 nights in Sep 2024

2/10 Terrible

D

Disliked: Staff & service
Me parece una falta de respeto que me hayan cobrado um cargo adicional siendo que cuando hize el registro el menor tenía 17 años. Al llegar al hotel me dijeron que los menores son hasta los 12 años
Stayed 1 night in Sep 2024