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ZiOne Luxury Hotel Cartagena

3.5 star property
Hotel with free breakfast, a short walk to Bocagrande Beach

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Photo gallery for ZiOne Luxury Hotel Cartagena

Terrace/patio
Superior Suite, 1 King Bed, Jetted Tub | Down comforters, minibar, in-room safe, soundproofing
Front of property - evening/night
Superior Room with living Room - No view | Terrace/patio
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Laundry
The current price is SAR 328
SAR 328 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view | Down comforters, minibar, in-room safe, soundproofing

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Flat-screen TV
Down duvet
Separate bathtub and shower
Private bathroom
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room - No view

Superior Room with living Room - No view | Down comforters, minibar, in-room safe, soundproofing

Superior Room with living Room - No view

Highlights

Yard
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub | Down comforters, minibar, in-room safe, soundproofing

Superior Suite, 1 King Bed, Jetted Tub

Highlights

Yard
Soundproofed
Private rooftop hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 100 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking - No view

Business Room, 1 Double Bed, Non Smoking - No view | Down comforters, minibar, in-room safe, soundproofing

Business Room, 1 Double Bed, Non Smoking - No view

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Minibar
Satellite channels
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Down comforters, minibar, in-room safe, soundproofing

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Minibar
Satellite channels
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Down comforters, minibar, in-room safe, soundproofing

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Minibar
Satellite channels
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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SAR 364 total
includes taxes & fees
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About the neighborhood

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001

What's nearby

  • Bocagrande Beach - 3 min walk - 0.3 km
  • Castillo Grande Beach - 8 min walk - 0.7 km
  • El Laguito Beach - 10 min walk - 0.9 km
  • Clock Tower - 5 min drive - 3.5 km
  • Cartagena de Indias Convention Center - 5 min drive - 3.6 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive

Restaurants

  • ‪Restaurante Dunia - ‬3 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Italian Pizza & Pasta - ‬1 min walk
  • ‪El corral Bocagrande - ‬2 min walk

About this property

ZiOne Luxury Hotel Cartagena

Hotel near Bocagrande Beach
At ZiOne Luxury Hotel Cartagena, you can look forward to a free breakfast buffet, an airport shuttle, and a poolside bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and a garden.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and tour/ticket assistance
  • A front-desk safe, a TV in the lobby, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 51 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
More amenities include:
  • 51-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

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SAR 328 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 51-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 150000.0 per night

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 150000.0 per night
  • Administrative fee: COP 9500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 900904020-2
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number RNT 60221

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does ZiOne Luxury Hotel Cartagena have a pool?

Yes, this property has an outdoor pool.

Is ZiOne Luxury Hotel Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking at ZiOne Luxury Hotel Cartagena?

Self parking is free at this property.

What time is check-in at ZiOne Luxury Hotel Cartagena?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ZiOne Luxury Hotel Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does ZiOne Luxury Hotel Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is ZiOne Luxury Hotel Cartagena located?

Located in Bocagrande, this hotel is within a 5-minute walk of Centro Comercial Nao and Bocagrande Beach. Rio Cartagena Casino and Castillo Grande Beach are also within 10 minutes.

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ZiOne Luxury Hotel Cartagena Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 219 out of 484 reviews
Rating 8 - Good. 128 out of 484 reviews
Rating 6 - Okay. 68 out of 484 reviews
Rating 4 - Poor. 30 out of 484 reviews
Rating 2 - Terrible. 39 out of 484 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, cute property, good service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was safe, quiet and walking distance to the beach. It was also so convenient.
Stayed 4 nights in Mar 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from rooftop pool and room comforting and spacious
Stayed 1 night in Feb 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool vibe. They had music playing and a bar. Wonderful. The room service was nice. As far as the breakfast I wish they had more of a variety.
Stayed 2 nights in Feb 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Feb 2025

10/10 Excellent

Aaron

The view was amazing. Loved the privacy. I will greatly recommend it and try to stay once again. Thanks ZI one
Stayed 2 nights in Feb 2025

8/10 Good

LETY

Liked: Amenities
Nice hotel will stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay here again, staff was very friendly and efficient. We only had 1 issue and that was a dirty blanket. That resolved that with no problem. Besides the bar at the pool being overly priced we had a great stay and will return again.
Stayed 4 nights in Mar 2025

10/10 Excellent

LETY

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Rain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean hotel
Stayed 1 night in Dec 2024

6/10 Okay

Marcel

Liked: Cleanliness
Nice hotel, clean and well positioned. A lot of restaurants and supermarket in the area. This hotel have a problem with water pressure and it's difficult to have a regular shower. The AC is noisy for people with light sleep. Nobody in this hotel speak English so you need Google Translate. They have a nice terrace view.
Stayed 7 nights in Feb 2025

6/10 Okay

Cristela Elizabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was a good hotel it’s in the middle of everything Only things I didn’t like are the bed was hard My room had small mosquitos and to go in the hotel I had to walk stairs and I got bad knees other than that the place is good for a quick stay not long like how I did
Stayed 5 nights in Feb 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like VIP guests by Joe or Jorge and front desk staff. They made our visit to Cartagena fabulous. I highly recommend this hotel and the restaurant offers great breakfast and menus. We took a sunset cruise and a City tour and we enjoyed it even though there was some hiccups to find out tour groups.
Stayed 1 night in Jan 2025

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Jan 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Had an AMAZING stay at this hotel! Walking distance from the beach, restaurants and many places. This hotel was very updated and clean, best part was the AC of the room and hallway along with the rooftop pool and bar.
Stayed 2 nights in Oct 2024

8/10 Good

JEFFERY

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience very close to everything.The staff was excellent
Stayed 5 nights in Oct 2024

10/10 Excellent

María Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at ZiOne Luxury Hotel was very pleasant, it is located in an area with a lot of commerce around it and tourism options,
Stayed 4 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 5 nights in Nov 2024

8/10 Good

Odell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property didn’t have hot water during my visit. The shower also leaked due to improper caulking of the shower door. Aside for those minor issues, I’d stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooftop pool and bar was a nice plus- beds were super comfy and couldn’t hear the people nextdoor which is always great. Breakfast was ok but we got there late- Anja(Anna?) was fantastic though and had the kitchen cook me up some eggs since the tray was empty.
Stayed 1 night in Nov 2024

2/10 Terrible

Lloyd

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was forced to cancel because I got sick before the trip. The property wouldn’t even respond to a refund or credit inquiry. I lost the total amount paid. I’m really not sure about the property but the staff is horrible for this.
Stayed 4 nights in Jan 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

8/10 Good

tientse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a hood area with lots of commerce
Stayed 4 nights in Jul 2024