InterContinental Cartagena De Indias, an IHG Hotel

4.0 star property
Unwind with sun-kissed bliss and tropical fun while exploring shopping delights just steps away.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Cartagena De Indias, an IHG Hotel

Outdoor pool, free cabanas, sun loungers
Room amenity
Exterior
Exterior
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
The price is SAR 660
SAR 660 total
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 19 of 19 rooms

Classic Room, 2 Queen Beds, Ocean View (Smart)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed (Ocean)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 83 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Bay View (City, Smart Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Ocean View (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Club Lounge Access (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Club Room, 2 Queen Beds, Club Lounge Access (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Suite (Ocean)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 Twin Bed

Classic Room, 1 King Bed, Ocean View (Smart)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Studio Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 159 sq m
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

Premium Studio Suite, 1 King Bed (Ocean, High Floor)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Queen Beds, City View (Smart)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 1 min walk
  • El Laguito Beach - 8 min walk
  • Castillo Grande Beach - 11 min walk
  • Clock Tower - 5 min drive
  • Cartagena de Indias Convention Center - 6 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬1 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Pool Bar Intercontinental - ‬1 min walk
  • ‪El corral Bocagrande - ‬1 min walk
  • ‪Arepas Pues - ‬2 min walk

About this property

InterContinental Cartagena De Indias, an IHG Hotel

Upscale family-friendly hotel near Bocagrande Beach
Take advantage of a poolside bar, a terrace, and a shopping mall on site at InterContinental Cartagena De Indias, an IHG Hotel. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and a lifeguard on site
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), free newspapers, and a porter/bellhop
  • Barbecue grills, ATM/banking services, and bicycle tour information
  • Guest reviews speak highly of the pool, helpful staff, and proximity to shopping
Room features
All 285 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and mini fridges

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (COP 48000 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: COP 75000 for adults and COP 45000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Bicycle tour information
  • Children's pool
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Free pool cabanas
  • Lifeguards on site
  • Pool sun loungers
  • Terrace

Spa

  • 5 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 75000 for adults and COP 45000 for children
  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: COP 48000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms.
Property Registration Number 39186

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias, an IHG Hotel Hotel
InterContinental Cartagena De Indias, an IHG Hotel Cartagena

Frequently asked questions

Does InterContinental Cartagena De Indias, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is InterContinental Cartagena De Indias, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Cartagena De Indias, an IHG Hotel?

Self parking is available for COP 48000 per day.

What time is check-in at InterContinental Cartagena De Indias, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at InterContinental Cartagena De Indias, an IHG Hotel?

Check-out is at noon.

Does InterContinental Cartagena De Indias, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 50000 per vehicle applies.

Where is InterContinental Cartagena De Indias, an IHG Hotel located?

Located in Bocagrande, this beachfront hotel is connected to a shopping center and within a 5-minute walk of Bocagrande Beach, Centro Comercial Nao, and Rio Cartagena Casino. El Laguito Beach and Malecón Bahía de las Ánimas are also within 10 minutes.

InterContinental Cartagena De Indias, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1002 reviews" "
Rating 8 - Good. 172 out of 1002 reviews" "
Rating 6 - Okay. 50 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karol, Tampa

Traveled with partner
Liked: Amenities
Exelente hotel muy buena atención super limpio se lo recomiendo
Stayed 3 nights in Jan 2025

10/10 Excellent

Korina Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. AC broke down our last day, but they gave us an option to move to a sister hotel and gave us a discounted rate for the remaining nights.
Stayed 5 nights in Dec 2024

4/10 Poor

Michelle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was freezing cold for days and the shower had a big hole above, no rags provided to take a shower and the beds was not queen size more like full.
Stayed 3 nights in Jan 2025

6/10 Okay

James, Lindsay

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff and restaurant for breakfast was great. View from our room was poor. Shower never warmed to a comfortable temperature. Beds made noise with any movement
Stayed 1 night in Jan 2025

10/10 Excellent

Mario Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Clean restaurants close to hotel and staff friendly and willing to help all the time
Stayed 7 nights in Jan 2025

10/10 Excellent

Elizabeth, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in Bocagrande, it felt safe and the views are nice. Only downfall was some staff that have attitudes and were very unprofessional , ordered a burger and it wasn't cooked as asked and when sent back the chef came out to see who sent the burger back and stared at us as if he was upset and left slamming the door, you would of thought at that point as if he was paying for the burger himself. I stay in IHG properties 5 or more times throughout the year and never experienced anything like that. So we just ate out instead at that point. Overall besides that mishap i do recommend this property, the breakfast was also great and most of the small was friendly.
Stayed 5 nights in Jan 2025

8/10 Good

Moustafa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Breakfast buffet was awful. Dinner was terrible bread is stale. Most of the staff does not speak any English. I would never return. The chefs act like they’re making a masterpiece and they’re making sex pancakes.
Stayed 5 nights in Jan 2025

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
The best.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jovan Marquis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the InterContinental Cartagena De Indias, and I can confidently say it exceeded all my expectations! From the moment I arrived, the friendly staff made me feel welcomed. The bell hops, front desk, and concierge were attentive and always ready to assist with a smile. The service at the bar and pool area was top-notch. I want to give a special shoutout to Fabian, who was an awesome server, and Stephanie, the hotel supervisor on duty, who went above and beyond to ensure a fantastic experience. The breathtaking sunsets at the infinity pool were truly a highlight of my stay—one of the most beautiful sights I’ve ever witnessed! My room was immaculate and offered an amazing ocean view that I found absolutely delightful. Each morning began with a delicious breakfast featuring a wonderful variety of local dishes and staple breakfast items. It was a great way to start each day! The hotel's location couldn't be more convenient. With the beach just steps away, a casino only a 3-minute walk, a shopping mall nearby, and an array of restaurants, there's plenty to explore within walking distance. The only slight downside was the parking—it was a bit confusing at first as it's located in the garage of the mall, but the rates were very reasonable, especially if you're going in and out frequently. Overall, my stay at the InterContinental Cartagena was fantastic, and I highly recommend it to anyone visiting the area!
Stayed 4 nights in Jan 2025

10/10 Excellent

juan d

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property but well maintained
Stayed 5 nights in Jan 2025

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A truly one in a lifetime experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Tammi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and pool area views were amazing . The staff was very nice and tried to accommodate all your needs . The issue by the pool every day was not enough chairs by the pool . Javier by the pool area was very accommodating every morning at breakfast and always with smiles! I think the staff can use more help at the pool as it would take some time to place an order or order a drink . Great central location close to the Center and Wall with tons of food options and things to do . Recommend tour to Bora Bora as the beach across the street is not appealing . I would return, the room was very clean and comfortable with ocean views .
Stayed 7 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , clean , and safe hotel .
Stayed 3 nights in Jan 2025

8/10 Good

Danielle

Traveled with group
Liked: Cleanliness, property conditions & facilities
I liked the property and most of the staff. I did have a friend that was from there and they would not let him to my room. It was very inconvenient.
Stayed 5 nights in Dec 2024

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I liked this hotel a lot. Rooms were nice, beds comfortable, location was good and staff was polite and helpful. It was extremely hard to get a chair by the pool— guests would grab a towel at 7 am, lay it on a chair, then disappear for hours, leaving no chairs for anyone else. I understand that this may be difficult to monitor, but when there are such a limited number of chairs and they are all taken by 7 am with no one sitting on them (I viewed this multiple days from my window) there needs to be a solution. The public beach across from the hotel isn’t it—it is teaming with vendors constantly harassing (even physically grabbing) beachgoers. Aside from these things, the hotel was very nice!
Stayed 7 nights in Jan 2025

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Brandi D

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just steps away from Beach! Great staff!
Stayed 4 nights in Dec 2024

4/10 Poor

Deborah

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was very noisy. The pool area was very loud and you could not relax it did not have enough seating for guests. There was no service to the rooms as the phone did not work despite advising front desk. The room needed updating and the coffee facilities were not good. The fridge did not work properly.
Stayed 6 nights in Dec 2024

10/10 Excellent

LaRhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was the multiple people trying to sell you excursions and or other items as soon as you stepped out the hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

Felipe, New Canaan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent service. Warm attentive staff saved us from total disaster when hotel lost air conditioning for two and a half days. Also had to change rooms because bathroom sink leaked, Some lights did not work. TV was very old. Grout dirty. Not what you expect from Intercontinental.
Stayed 9 nights in Dec 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight manager Franklin is very helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

JACKELINE

Stayed 2 nights in Dec 2024

10/10 Excellent

Carlisle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Dec 2024