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InterContinental Cartagena De Indias, an IHG Hotel

4.0 star property
Beach spa retreat walking distance from Bocagrande Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Cartagena De Indias, an IHG Hotel

Outdoor pool, free cabanas, sun loungers
Room amenity
Exterior
Exterior
On the beach, beach towels

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Room service
    Room service
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
The price is SAR 679
SAR 679 total
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Classic Room, 2 Queen Beds, Ocean View (Smart)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, Ocean View (Smart)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

View from room

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Ocean)

Beach/ocean view

Suite, 1 King Bed (Ocean)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 82.6 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (City Bay View Smart)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed (City Bay View Smart)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36.4 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View (High Floor)

View from room

Classic Room, 2 Queen Beds, Ocean View (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Business Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Business Lounge Access (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Ocean View (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Ocean View (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

View from room

Classic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Queen Beds, Business Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, Business Lounge Access (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite (Ocean)

Beach/ocean view

Grand Suite (Ocean)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Ocean View (Smart)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Ocean View (Smart)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 159 sq m
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Ocean, High Floor)

Suite, 1 King Bed (Ocean, High Floor) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Ocean, High Floor)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View (Smart)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, City View (Smart)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Cartagena

Pool
Hot Tub
Spa
Pet friendly
9.0 out of 10, Wonderful, (1012)
The price is SAR 679
SAR 679 total
includes taxes & fees
22 Dec - 23 Dec
Hilton Cartagena

About the neighborhood

Map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • El Laguito Beach - 8 min walk - 0.7 km
  • Castillo Grande Beach - 11 min walk - 0.9 km
  • Clock Tower - 5 min drive - 3.7 km
  • Cartagena de Indias Convention Center - 6 min drive - 3.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬1 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Pool Bar Intercontinental - ‬1 min walk
  • ‪El corral Bocagrande - ‬1 min walk
  • ‪Arepas Pues - ‬2 min walk

About this property

InterContinental Cartagena De Indias, an IHG Hotel

Upscale family-friendly hotel near Bocagrande Beach
Take advantage of a poolside bar, a terrace, and a shopping mall on site at InterContinental Cartagena De Indias, an IHG Hotel. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and a lifeguard on site
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), multilingual staff, and a 24-hour front desk
  • Beach towels, barbecue grills, and luggage storage
  • Guest reviews speak highly of the pool, helpful staff, and proximity to shopping
Room features
All 285 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (COP 18000 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: COP 75000 for adults and COP 45000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Bicycle tour information
  • Children's pool
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Free pool cabanas
  • Lifeguards on site
  • Pool sun loungers
  • Terrace

Spa

  • 5 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 75000 for adults and COP 45000 for children
  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: COP 18000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias, an IHG Hotel Hotel
InterContinental Cartagena De Indias, an IHG Hotel Cartagena

Frequently asked questions

Does InterContinental Cartagena De Indias, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is InterContinental Cartagena De Indias, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Cartagena De Indias, an IHG Hotel?

Self parking is available for COP 18000 per day.

What time is check-in at InterContinental Cartagena De Indias, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at InterContinental Cartagena De Indias, an IHG Hotel?

Check-out is at noon.

Does InterContinental Cartagena De Indias, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 50000 per vehicle applies.

Where is InterContinental Cartagena De Indias, an IHG Hotel located?

Located in Bocagrande, this beachfront hotel is connected to a shopping center and within a 5-minute walk of Bocagrande Beach, Centro Comercial Nao, and Rio Cartagena Casino. El Laguito Beach and Malecón Bahía de las Ánimas are also within 10 minutes.

InterContinental Cartagena De Indias, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 718 out of 1011 reviews" "
Rating 8 - Good. 178 out of 1011 reviews" "
Rating 6 - Okay. 49 out of 1011 reviews" "
Rating 4 - Poor. 26 out of 1011 reviews" "
Rating 2 - Terrible. 40 out of 1011 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sanai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan J

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel and the staff was very clean, always helping and good services.
Stayed 3 nights in Nov 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Nadirah, NEWARK

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel doesn’t offer activities nor an agenda of events. The staff is nice and friendly. The rooms are small but comfy. The restaurant food is excellent. If you get room 1406 beware the gym is right above this room and then is constant thumping. Views from the room are nice over the ocean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Extremely nice. The staff went above and beyond on my birthday with a surprise.
Stayed 3 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Rooms and common areas are spacious, clean, and modern.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great property to stay at. I highly recommend!
Stayed 5 nights in Nov 2024

10/10 Excellent

Carlos, Jackson Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing, I loved everything
Stayed 7 nights in Nov 2024

10/10 Excellent

JerKeisha

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 4 nights in Nov 2024

10/10 Excellent

Maximo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very pleasant
Stayed 5 nights in Nov 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place!
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge Huizar

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service
Stayed 7 nights in Nov 2024

10/10 Excellent

LIXADNRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good , enjoyed my stay there.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent, the stuff was very friendly and helpful. I forgot some items in the hotel which I recuperated them with out problem. I appreciate that. Thanks
Stayed 2 nights in Nov 2024

8/10 Good

Kwansha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just out a microwave in the rooms and it will be little better for me
Stayed 2 nights in Nov 2024

10/10 Excellent

Ethan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times. The staff is very friendly and courteous, food was excellent, hotel was is very clean and comfortable. We felt very safe in and around this hotel. Transportation isn’t a problem.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alfonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very comfortable and convenient. The must important valuation is it's staff, specifically the restaurant. Those people more than professionals are like family.
Stayed 7 nights in Nov 2024

10/10 Excellent

Elisandra

Traveled with family
Liked: Cleanliness, amenities
Fabulous hotel
Stayed 5 nights in Nov 2024

6/10 Okay

Jorge, Miami

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Expected much more dron a “5 Star hotel”. Property conditions were poor, many water leaks in different areas of the hotel including rooms, halls, lounge and they were all reported. Extremely bad service trying to get someone on the phone, operator, “immediate service” they never answer the phone. Again expected much more.
Stayed 4 nights in Nov 2024

10/10 Excellent

Teshnarha

Stayed 4 nights in Oct 2024

10/10 Excellent

Norys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar customer services. Everyone was very friendly, helpful and professional.
Stayed 4 nights in Oct 2024

10/10 Excellent

Noemi Liliana

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Ronald Ceasar Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 4 nights in Oct 2024