Find Hotel with a Concierge in West End

"Room wasn’t great. No heating on. "

"Very clean and they give you free chocolate"

"This property is old and service level is very poor, they don’t clean the rooms after 11am. This is nowhere close to the 5star and service you would expect from Taj Hotels."

"it was lovely stay near to all attractions"

"The hotel is lovely. The lobby and rooms are large and tastefully decorated. The elevators are an issue. There is only one that works which is insufficient for the number of guests. Be prepared to walk the flights of stairs to your room. We even had to drag our luggage down four flights of stairs to check out. Mini bar is also an issue. You have to request the complimentary water daily. Some days we did not receive it. Some staff act like it’s gold they are giving you. "

"Staff was very gracious. The hotel’s locations and the tube is great."

"Everyone was so great! "

"The hotel was incredibly clean, the staff was polite and friendly, and overall it was affordable and perfectly located! We loved our stay at Apex and plan to return for a visit within the next two years. "