8/10 Good
Isobel
28 October 2024
The staff are readily available and attentive. Upon check-in (we tried to check in at 3.30pm), we were advised that out room wasn’t ready due to previous occupants being late to vacate. The hotel added free breakfast fir all 3 guests. I am glad they did because breakfast was outstanding. We were able to access our room by 5pm.
The hotel is lovely, food and wine selection is excellent. I used the gym which is v small and a disappointing for such a large hotel. The gym seemed to be an afterthought. With 4 people in the gym it is easy to get in each others way!
Would recommend for a lovely stay in London.
Isobel
Stayed 1 night in Oct 2024