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"Rooms are spacious. Staff are friendly and courteous"

"Great service and great location a great rate"

"We spent two nights at this hotel in a Japanese style room. We found the room comfortable and spacious. I very much enjoyed the public bath in the hotel and visited AM and PM for a relaxing soak. The hotel is a quirky mix of modern and traditional and we appreciated this.We had a wonderful breakfast buffet each morning in the hotel restaurant and the staff was always gelpful and kind. We found everything very walkable to this hotel. The station, castle, art museum, shopping, restaurants and coffee/tea/sweets are not far. We would definitely stay here again and we really loved the vibe of Motsumoto!"

"Room I stayed had beautiful view of ski resort, but it was very quiet, also how they arranged the bathroom and toilet and wash basins was very nice to shared by two persons and with privacy. Also hotel offered very nice public bath, which I would like to recommand very highly. However, choice of food could of been wider, but all and all this place was alot better located and offed better food than other hotels I stayed at Karuizawa before."

"Very helpful staff. Breakfast was fabulous. Lots of variety and the best view in the city."

"We stayed at this hotel for seven nights during our Nagano ski trip in late January 2025. The location was convenient, the rooms were comfortable, and parking costs $10 per night. Be sure to move your car before 11 AM and park after 3 PM, as spaces fill up quickly in the afternoon. The hotel has a microwave in the lobby and a Lawson store right downstairs. We’ll definitely stay here again for our next ski trip!"

"Very convenient for the station. Free washing machines and snacks by the onsen, which was also excellent. Helpful staff. Breakfast area a bit smallbut breakfast itself was good. Lots of choice"