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"Coffee machine in lobby was very good."

"The hotel was an easy walk from the train station & had welcoming staff to assist with your check-in. Room was comfortable with nice bedding. My only compliant would be the hard pillows. The Onsen was the highlight of the property. Beautiful surroundings, clean & had both indoor & outdoor spaces. Highly recommend ! "

"Very nice hotel in a great location adjacent to railway. Easy access to shops and restaurants. The only issue was finding a bar in the hotel. Got ripped off with so called happy hour in hotel. "

"We spent two nights at this hotel in a Japanese style room. We found the room comfortable and spacious. I very much enjoyed the public bath in the hotel and visited AM and PM for a relaxing soak. The hotel is a quirky mix of modern and traditional and we appreciated this.We had a wonderful breakfast buffet each morning in the hotel restaurant and the staff was always gelpful and kind. We found everything very walkable to this hotel. The station, castle, art museum, shopping, restaurants and coffee/tea/sweets are not far. We would definitely stay here again and we really loved the vibe of Motsumoto!"

"Very helpful staff. Breakfast was fabulous. Lots of variety and the best view in the city."

"We stayed at this hotel for seven nights during our Nagano ski trip in late January 2025. The location was convenient, the rooms were comfortable, and parking costs $10 per night. Be sure to move your car before 11 AM and park after 3 PM, as spaces fill up quickly in the afternoon. The hotel has a microwave in the lobby and a Lawson store right downstairs. We’ll definitely stay here again for our next ski trip!"