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"It was a pleasant experience. Great customer service."

"Very low key but yet popular. Was comfortable there during my stay"

"Everything was very clean and I had everything I needed. Very quiet and my room was great. "

"In a great location just out of Center City on the way to Midtown. Super convenient and no city noise. Easy walk to Center City. Easy drive to outside neighborhoods to check out local cafes, eateries, and cultural spaces. Outside of Center City, we enjoyed the NoDa, Midtown, and South End neighborhoods, and the Mint Museum - Randolph. Check-in desk was very helpful, got us a single room with a king bed after one of our travel partners backed out a week earlier. I tried calling ahead about this, but the Marriott phone number here is broken, doesn't call-route via touch tone. Room was nice, and housekeeping responsive when I alerted the hotel to a malfunctioning shower soap dispenser: new bottle, but didn't remove/replace the broken one any subsequent cleaning visit. Around 11PM Fri, guests on their way to CLT nightlife got a lil' noisy in the hallway. Rooftop bar is a cocktail hangout with a beautiful city skyline view, somewhere to enjoy a mixed drink and small bites, not a meal. People were chatty and out to have a good time; I enjoyed reading with a glass on the patio. Unfortunately for diners who wanted a meal on-site, the attached bar and restaurants in the next-door Sheraton were near severe, ongoing maintenance during our stay. We wanted something light after supper in CC, and had take-away because of a severe, headache-inducing odor, like paint or a chemical solvent, all throughout the two restaurants' area. All said, would stay again at the hotels.com rate!"

"The staff, room, and amenties are good."