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"Gorgeous hotel , great location , friendly staff "

"We had a great stay. I was excited the hotel was like a tower. The veiws were fantastic. Breakfast was alright. Location was odd being sandwiched between the roads like that. There was no walking from the hotel. We didnt take advantage of the shuttle. We were too hungry and didn't want to wait. So we Uber'd."

"Nice and clean hotels "

"My daughter, two granddaughters and myself drove 3 hours to Charlotte to attend the Southern Christmas Show. We were going to arrive late, so I called to let someone know that we would be be late. Adrian answered and assured me that there was no problem! He said that he would be there until 11 and was looking forward to our visit. When we arrived he greeted us with a smile and efficiently gave us our room assignment! He explained about the parking, breakfast etc. I laughingly told him that I was in a brain fog for being on the road for so long, and repeated his directions about the parking back to him to be sure that I understood. He said " I'll tell you what-- I will meet you on the 5th floor of the parking deck and show exactly where the park". He did just that! He actually beat us up to the parking area and guided us into our parking space like someone at the airport. He was fantastic and did everything with a smile! I can't say enough good things about him. Thank you Adrian for making our stay special! "

"Central location in Charlotte. The Omni Charlotte is the best. My fifth stay with them and I never get bored with them. Great facility."

"Excellent hotel."

"Terrell at the front desk, went out of her way to make me comfortable. Construction at the hotel. Housekeeping left a pile of laundry blocking the hallway all night. 1/2 filled trash cans left in room from previous Occupants. "

"Great amenities. "

"When we are in Charleston we always choose this Resort. We love the amenities and the option to ride the bus into town. "