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"We just returned from an incredible stay at the Puerto Vallarta Hilton with our family, and it’s a hands-down 5-star experience! The pool was a blast for our kids—perfectly suited for them to play and enjoy. The kids’ club was phenomenal; our little ones adored it and still rave about the fun they had there. The service was outstanding—every staff member was warm, attentive, and went above and beyond to make our stay special. Food was delicious and always available, with plenty of variety to satisfy everyone. We also loved the hotel’s private beach—so beautiful and well-maintained, it felt like our own slice of paradise. The gym was a pleasant surprise too—spacious, well-equipped, and staffed with pros who kept it spotless. Daily activities added such a fun vibe, from beach games to evening events—there was always something exciting to do. The location is unbeatable, just a quick cab ride to the Puerto Vallarta Malecón and steps from central town. We loved every second and can’t wait to return. This place is a family dream—highly recommend!"

"The resort and staff are wonderful. They help you with any and every situation. The resort is clean and beautiful! Highly recommend it to families of all ages. Something for everyone. "

"One of the best all inclusive stays out there. Had a great stay."

"I’ll start by what we didn’t like - we arrived around 3:00pm and we’re told our room was not ready, would be another 40 minutes and they would contact us. We waited by the bar and after 90 minutes I went back to the front desk to ask about our room. I was told they messaged me our room was ready, I showed no such thing happened. From then on things were nice. Our room was clean, the bed comfortable. At the resort we spent most of our time around the pool. Drink service was easy, there were activities to do, plenty of lounges around the pool. With just one restaurant on the resort, meal choices were limited. We made one dinner reservation in town for our anniversary, the concierge was very helpful calling a few places to help make our reservation. The ocean view from our balcony was great especially given the daily passing of whales not 100 yards away. We would definitely recommend this resort. Just be aware, it is mostly an elderly retired group staying there."

"You will not regret your stay here. The grounds, rooms, service and food are stellar. "