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"Excellent hot spring hotel offer great amenities and friendly employee。 My family and I having a great time to relax and enjoys our stay that is too short。"

"Very nice room. Location is not great, but there is convenient store and sushi restaurant (nice food) within short walk (~5min)."

"Perfect if you are trying to get away for some quiet and relaxing time. Great staff and common areas make for an enjoyable experience when staying in."

"Booked this room for the private onsen and it was quite a lovely experience. We brought our luggage to them early in the morning and asked them to hold it until our check in so we could explore and after we checked in and made it to our room they sent someone to bring the luggage up. There was a breakfast buffet included with our room and it had a really nice variety of foods from western to Japanese. Staff spoke great English "

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"This place is by the last stop in the ropeway. It has impeccable decor and amenities. Recommend getting the in room tub on your balcony. They also have foot bath outside and onsen. The food in the dining area was very good and you get great traditional Japanese attire while you are there. Note: this is far from Odawara. If you come in they have a shuttle 3 times a day if you book in advance. That’s recommended over the city bus."

"Enjoyed my stay immensely - the staff was wonderful, the food was amazing (they offer both Japanese and Western options each meal, I chose Japanese), and the patio and onsen and was so peaceful and relaxing. "

"It is very close to Yumoto station and close to local shops. Staffs are kind and hospitable. "

"I recently had the pleasure of staying at the New Akao Hotel in Atami, and it was an unforgettable experience. From the moment I arrived, I was captivated by the stunning ocean views and the hotel's incredible location perched along the coastline. The rooms are spacious, impeccably clean, and designed to maximize the breathtaking scenery—waking up to the sound of the waves and the sunrise over the water was truly magical. The onsen (hot springs) was a highlight, offering a serene and rejuvenating soak while overlooking the endless sea. The hospitality was outstanding. The staff was attentive, professional, and went above and beyond to ensure a comfortable and enjoyable stay. The dining experience was equally impressive, with fresh, beautifully prepared Japanese cuisine that showcased local flavors. Beyond the hotel, Atami itself is a charming getaway with beautiful gardens, relaxing beaches, and rich cultural sites. The hotel's proximity to these attractions makes it an excellent base for exploring the area. Overall, the New Akao Hotel delivers an exceptional blend of luxury, relaxation, and authentic Japanese hospitality. I highly recommend it for anyone looking for a peaceful retreat with world-class views and service. ⭐⭐⭐⭐⭐"