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"It’s perfect "

"Great spot, breakfast free but not our style"

"Nice hotel"

"Amazing hotel and wonderful hospitality. We felt right at home. Kaiseki dinner and breakfast was delicious too. We’ll definitely stay here again when we’re back in Hakone. We booked a room with a private onsen and enjoyed it. "

"Really nice room, restaurant and staff. Close to Gora station. "

"It’s a spa resort with a shuttle to/from the station and the doorway. Great staff & services. Gorgeous views and an amazing breakfast buffet and top notch restaurant for other meals. The onsen was public and worth going. You’re there to relax unwind and enjoy the views and surroundings. Well that ticked every box. Lovely!!"

"I enjoyed the onsen on our condo and the open areas that I was able to enjoy in the hotel. My condo had a beautiful view in which I could enjoy the sunrise. The complimentary drinks and snacks were greatly appreciated."

"Amazing stay at Hanaori! We stayed at the Deluxe Room with private open-air bath. Staff were wonderful, there's welcome-drink at the reception. The view was amazing; you can see the lake from the lobby & dining area. There's foot-onsen also overlooking the lake. Dining is all buffet, but it's the same every night / every morning. Public bath was also great (both indoor and outdoor). Absolutely no tattoos allowed in the public bath. Walking distance to Hakone ropeway to get the black-eggs. "

"Beautiful and traditional. We had the outside onsen room and it was so cozy"