See all properties
Save

Hakone Airu

4.0 star property
Ryokan with free valet parking, in the vicinity of Odawara Castle

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hakone Airu

Separate tub and shower, spring water tub, free toiletries, hair dryer
Hot springs
Interior entrance
Terrace/patio
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The price is SAR 1,295
SAR 1,425 total
includes taxes & fees
14 Jan - 15 Jan

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

Separate tub and shower, spring water tub, free toiletries, hair dryer

Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for New Year Limited Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

Terrace/patio

New Year Limited Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F (Sashimi Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F (Sashimi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F with open-air bath, Room Only, Check Out 11am

Down comforters, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F with open-air bath, Room Only, Check Out 11am

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F (Red king crab Dinner) with open-air bath +Private Meal

Down comforters, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F (Red king crab Dinner) with open-air bath +Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room_Dinner Included _, Non Smoking, Mountain View 2F, C/O 9am, Open-air bath, Private Meal

Ryokan dining

Standard Room_Dinner Included _, Non Smoking, Mountain View 2F, C/O 9am, Open-air bath, Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F - Dinner Included, C/O 9 am, Open-air bath, Private Meal

Ryokan dining

Deluxe Room, Non Smoking, Mountain View 4F - Dinner Included, C/O 9 am, Open-air bath, Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Red King Crab Dinner) with open-air bath + Private Room

Down comforters, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F (Red King Crab Dinner) with open-air bath + Private Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Steak Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F (Steak Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F (Steak Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F (Steak Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F (Sushi Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F (Sushi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F with open-air bath,Room Only, Check Out 11am

Down comforters, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F with open-air bath,Room Only, Check Out 11am

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F (Sushi Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F (Sushi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F open-air bath+Private Room Meal+Aromatic massage 60mins

Room service - dining

Superior Room, Non Smoking, Mountain View 3F open-air bath+Private Room Meal+Aromatic massage 60mins

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F - Dinner Included, C/O 9am, Open-air bath, Private Meal

Ryokan dining

Superior Room, Non Smoking, Mountain View 3F - Dinner Included, C/O 9am, Open-air bath, Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F (Steak Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F (Steak Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F with open-air bath, Room Only, Check Out 11am

Down comforters, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F with open-air bath, Room Only, Check Out 11am

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F open-air bath+Private Room Meal+Aromatic massage 60mins

Room service - dining

Standard Room, Non Smoking, Mountain View 2F open-air bath+Private Room Meal+Aromatic massage 60mins

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for New Year Limited Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

Separate tub and shower, spring water tub, free toiletries, hair dryer

New Year Limited Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Shabu-shabu Dinner) with open-air bath + Private Meal

Down comforters, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F (Shabu-shabu Dinner) with open-air bath + Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Sushi Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F (Sushi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F (Shabu-shabu Dinner) with open-air bath + Private Meal

Down comforters, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F (Shabu-shabu Dinner) with open-air bath + Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Sashimi Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F (Sashimi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F, open-air bath+Private Room Meal+Aromatic massage 60mins

Room service - dining

Deluxe Room, Non Smoking, Mountain View 4F, open-air bath+Private Room Meal+Aromatic massage 60mins

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F (Shabu-shabu Dinner) with open-air bath + Private Meal

Down comforters, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F (Shabu-shabu Dinner) with open-air bath + Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F, open-air bath+Private Room Meal+Rental Kimono

Down comforters, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F, open-air bath+Private Room Meal+Rental Kimono

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for New Year Limited Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

New Year Limited Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F open-air bath+Private Room Meal+Rental Kimono

Down comforters, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F open-air bath+Private Room Meal+Rental Kimono

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F open-air bath+Private Room Meal+Rental Kimono

Down comforters, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F open-air bath+Private Room Meal+Rental Kimono

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F (Sashimi Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F (Sashimi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F (Red King Crab Dinner) with open-air bath +Private Meal

Down comforters, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F (Red King Crab Dinner) with open-air bath +Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Spring water bathtub
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Similar properties

Room

Hakone Kowakien TEN-YU

Spa
Parking included
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1223)
The price is SAR 1,207
SAR 1,460 total
includes taxes & fees
14 Jan - 15 Jan
Hakone Kowakien TEN-YU

About the neighborhood

Map
499-1 Yumoto, Hakone, Kanagawa, 250-0311

What's nearby

  • Tenzan Onsen - 18 min walk
  • Hakone Open Air Museum - 12 min drive
  • Hakone Gora Park - 12 min drive
  • Hakone Kowakien Yunessun - 13 min drive
  • Lake Ashi - 20 min drive

Getting around

  • Hakone Yumoto Station - 10 min walk
  • Kowakidani Station - 11 min drive
  • Haneda Airport (HND) - 72 min drive

Restaurants

  • ‪山そば - ‬9 min walk
  • ‪はつ花そば 新館 - ‬4 min walk
  • ‪日清亭本店 - ‬7 min walk
  • ‪画廊喫茶 ユトリロ - ‬8 min walk
  • ‪ステーキハウス吉池 - ‬4 min walk

About this property

Hakone Airu

Upscale ryokan near Odawara Castle
Located close to Hakone Open Air Museum, Hakone Airu provides an indoor mineral hot spring (onsen), a terrace, and designer stores on site. For some rest and relaxation, visit the 2 hot springs, and indulge in aromatherapy or a massage. The on-site Japanese cuisine diner, private dining, offers breakfast, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a coffee shop/cafe and a bar.
Additional perks include:
  • Free self parking, valet parking, and extended parking
  • Cooked-to-order breakfast (surcharge), hot springs on site, and an area shuttle
  • Multilingual staff, a gift shop, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hakone Airu feature comforts such as furnished balconies and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Highchairs, baby baths, and children's dinnerware
  • Down comforters and free extra futons
  • Bathrooms with spring water tubs and toilets with electronic bidets
  • 55-inch LCD TVs with digital channels and DVD players
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free extended parking on site
  • Free uncovered valet parking on site
  • Area shuttle (surcharge) up to 1 kilometers
  • Bus station shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–8:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Private dining

Things to do

  • Designer stores
  • Hot springs
  • Shopping
  • Spa services

Family friendly

  • Baby bath
  • Children's dinnerware
  • DVD player
  • Highchair
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Turndown service

Outdoors

  • Terrace

Spa

  • 2 hot springs
  • Aromatherapy
  • Hot springs open from 3:00 PM - 9:00 AM
  • Hot springs water temperature (Fahrenheit) - 104
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Yukata (Japanese robe)

Accessibility

  • Elevator

More

  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free extra futon mattress
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Kaiseki meal
  • Minibar
  • Refrigerator
  • Tea service at check-in

Outdoor space

  • Furnished balcony

More

  • Desk
  • Geta (wooden sandals)
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing
  • Tatami (woven mat floors)
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: JPY 3300

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property at least 3 days in advance.
Meals are not included for children ages 2 and younger booked in breakfast, dinner, and half board rates.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: JPY 3300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as meals.

We should mention

Hot springs access available from 3:00 PM to 9:00 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Airu Inn
Hakone Airu Ryokan
Hakone Airu Hakone
Hakone Airu Ryokan Hakone

Frequently asked questions

Is Hakone Airu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakone Airu?

Self parking and valet parking are free at this property.

What time is check-in at Hakone Airu?

Check-in start time: 3:00 PM; Check-in end time: 6:30 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Airu?

Check-out is at 10 AM. Late check-out is available for JPY 3300 (subject to availability).

Where is Hakone Airu located?

Located in Yumoto, this ryokan is within 6 mi (10 km) of Odawara Castle, Hakone Open Air Museum, and Hakone Gora Park. Hakone Kowakien Yunessun and Hakone Shrine are also within 9 mi (15 km). Hakone Yumoto Station is 10 minutes by foot.

Hakone Airu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 341 out of 504 reviews" "
Rating 8 - Good. 102 out of 504 reviews" "
Rating 6 - Okay. 37 out of 504 reviews" "
Rating 4 - Poor. 15 out of 504 reviews" "
Rating 2 - Terrible. 9 out of 504 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

venci

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice and clean. Dining room staff was nice but food was mediocre. Front office staff can be more guest service focused and speak better English
Stayed 1 night in Dec 2024

10/10 Excellent

YING XIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great dining experience
Stayed 1 night in Jan 2025

8/10 Good

Lloyd, Woodinville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, focused on rest and relaxation. The staff were very responsive, and took care of everything. There is no exercise room, and no western style chairs in the rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very relaxing. The food was amazing here and really enjoyed the traditional Japanese details.
Stayed 2 nights in Dec 2024

10/10 Excellent

Zhaoda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Adrienne

Stayed 1 night in Nov 2024

6/10 Okay

Hyeonsoo

Stayed 2 nights in Nov 2024

10/10 Excellent

Cheuk Man, Quincy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's located a little up the hill, which provides a nice view. But not much dining option unless you walk down the hill to the main street. Very nice room and staffs are helpful and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

BRIANA

Stayed 1 night in Nov 2024

10/10 Excellent

suzann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ohnsen in ourc room was amazing with a spectacular view. The staff go out of their way to make sure your stay is fabulous.
Stayed 1 night in Nov 2024

6/10 Okay

VICTOR

Liked: Cleanliness, amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Monica Marcell, Yokosuka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience to have a room with a private onsen. The environment was so peaceful and serene. The staff was super accommodating & kind!
Stayed 1 night in Oct 2024

10/10 Excellent

Yiwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this establishment was wonderful. Everyone was helpful, patient, and caring. Really made our stay a pleasant one. The private onsen was great! Didnt realize there was a bus conveniently located nearby you could take to/from the Hakone-Yumoto Station which made things easier even though it was within walking distance (approx 15mins)
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hakone was the top of my list to round off my trip and what an experience it was! Though expensive, the money it costs you goes into the food and service you recieve from the moment you step in. But before that - fair warning there is a VERY challenging hill to get to Hakone Airu, so please be prepared to get the very limited shuttle bus up there, or a taxi which may also be quite pricey. The hill IS paved, but it is a very narrow road, very steep, and has a 90 degree bend in it making it a blind corner, so take care. That aside, the place is stunning! Modern with a touch of classit Japanese stling. Staff greeted us at the door, took our bags and shoes and moved us into the lounge to relax with a drink. The entire building is floored with tatami matsand the water feature running trhough the centre ofcentre of the building is loud, but lovely. You even walk over it to the lounge! Once the staff move your bags up to your room, you will be shown around then left to your own devices. There may not be much to do in this particular hotel but what it has, it does exceptionally.Our room was the highlight, 4th floor Mountain view with a private bath, andwhat a view it was! The brutal hill was worth it to see over the entirety of Hakone with the mountains front and centre. We were provided Yukata an assortment of teas and a few refridgerted drinks for our stay which was nice but rather limited. Any extras are added to a tab which is payed for after your stay including alcohol. Oit
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Wonderful staff. Would definitely do this again. Highly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious food
The breakfast and dinner was very delicious. The meals were made freshly with quality ingredients. The room was nice, the private onsen on the balcony was nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amanda

Stayed 1 night in Sep 2024

8/10 Good

Freya

Stayed 1 night in Sep 2024

10/10 Excellent

Joe, La Habra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cozy.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Mr Arnold-kiuto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

LISANDRO, Billerica

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the breakfast and dinner. The staff was very helpful. I did not like the charges for every lil thing. Seems like they nickel and dime their guests. The rooms were very worn. At one point I had to kill a big spider and water bugs. The pjs provided were heavily worked and so were the yucatas. Many of the room appliances were rusty or not working. Did not meet the expectations for a close 600 a night rate.
Stayed 1 night in Sep 2024

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room & view. Private onsen was great and the room was a unique experience. Didn’t enjoy the food & they served the exact same meal for breakfast every morning. Also, it felt a bit disingenuous to advertise breakfast as “private room meal”. The evening meal is not included, which costs 6,600 yen per person.
Stayed 2 nights in Aug 2024