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Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with a sauna and spa services

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Photo gallery for Hakone Kowakien TEN-YU

Exterior
Hot springs
Lobby lounge
Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 5pm) | In-room safe, blackout drapes, cribs/infant beds, free WiFi
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Housekeeping
  • Parking included
  • Air conditioning
The current price is SAR 2,275
SAR 2,753 total
includes taxes & fees
3 Apr - 4 Apr

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Spring water bathtub
Hair dryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Spring water bathtub
Hair dryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Spring water bathtub
Hair dryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Spring water bathtub
Hair dryer
Private bathroom
Bidet
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Spring water bathtub
Hair dryer
Private bathroom
Bidet
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Spring water bathtub
Hair dryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Spring water bathtub
Hair dryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

About the neighborhood

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407

What's nearby

  • Hakone Kowakien Yunessun - 3 min walk - 0.3 km
  • Hakone Open Air Museum - 16 min walk - 1.4 km
  • Hakone Ropeway - 8 min drive - 6.2 km
  • Lake Ashi - 9 min drive - 8.4 km
  • Hakone Shrine - 9 min drive - 8.2 km

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪GORA BREWERY & GRILL - ‬3 min drive
  • ‪手打ちそば金春 - ‬13 min walk
  • ‪ラウンジ花影 - ‬19 min walk
  • ‪箱根飲茶楼 - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Luxury ryokan near Okada Museum of Art
Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Hakone Kowakien TEN-YU provides an indoor mineral hot spring (onsen), a terrace, and a garden. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a body treatment, a massage, or a facial. The on-site restaurant, Geihinkan(Steak), serves dinner. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Hot springs on site, luggage storage, and concierge services
  • An elevator, a gift shop, and smoke-free premises
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 150 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs, baby baths, and children's dinnerware
  • Bathrooms with spring water tubs and bidets
  • 50-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and cribs/infant beds

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Hot springs

Hotel Indigo Hakone Gora by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 694 reviews
The price is SAR 1,339
SAR 1,691 total
includes taxes & fees
17 Mar - 18 Mar
Hotel Indigo Hakone Gora by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • Hot springs
  • Sauna
  • Spa services

Family friendly

  • Baby bath
  • Children's games
  • Children's dinnerware
  • Children's toys
  • Cribs/infant beds (surcharge)
  • Highchair
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Body treatments
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 5:00 AM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels

Entertainment

  • 50-inch LCD TV
  • Digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Guidebooks/recommendations
  • Phone
  • Safe
  • Slippers
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 3300.0 per stay

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

We should mention

Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Is Hakone Kowakien TEN-YU pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hakone Kowakien TEN-YU?

Self parking is free at this property.

What time is check-in at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Kowakien TEN-YU?

Check-out is at 11:00 AM.

Where is Hakone Kowakien TEN-YU located?

Located in Ninohira, this luxury ryokan is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 mi (3 km). Kowakidani Station is 15 minutes by foot and Hakone Gora Station is 22 minutes.

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Hakone Kowakien TEN-YU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1080 out of 1334 reviews
Rating 8 - Good. 165 out of 1334 reviews
Rating 6 - Okay. 49 out of 1334 reviews
Rating 4 - Poor. 19 out of 1334 reviews
Rating 2 - Terrible. 21 out of 1334 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, in a very lovely location.
Stayed 1 night in Mar 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Super comfortable environment Had a great staying there and love their Onsen
Stayed 1 night in Mar 2025

10/10 Excellent

Bartosz Jakub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very cozy and the staff were very polite and welcoming. My stay there was amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Ten-Yu ! The staff was kind and the area was beautiful!
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Excellent buffet and open air onsens
Stayed 2 nights in Feb 2025

10/10 Excellent

Francesca Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large rooms and top notch onsens!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mylinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen and meal were wonderful.
Stayed 1 night in Feb 2025

8/10 Good

Kit Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite good in various aspects.
Stayed 1 night in Feb 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Onsen
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicole

Liked: Amenities, property conditions & facilities
What an amazing stay! The most memorable part of our trip :)
Stayed 1 night in Feb 2025

10/10 Excellent

Sau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay for two nights.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chih-Lung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in and check out time. Great food and facilities. Bus stop is very close to the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ryokan hotel, be sure to check out the 6F onsen’s infinity-style onsen
Stayed 1 night in Feb 2025

10/10 Excellent

JEANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing place to rest
Stayed 2 nights in Feb 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a remarkable hotel! It was absolutely beautiful. We loved the Onsens and our room. The service was excellent and everyone was very helpful. The kids enjoyed the free ice cream.
Stayed 1 night in Mar 2025

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, great staff who went above and beyond to ensure our stay was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room with a private onsen bath and it was perfect! As enjoyable and serene as I imagined it would be!
Stayed 2 nights in Feb 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and facilities. Dinner buffet was a bit disappointing
Stayed 1 night in Mar 2025

10/10 Excellent

Meryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff were hospitable, great biews, comfortable onsen experience, free shuttle bus to and from gora station and delicious food! Make sure you book your Kawakien dining experience well beforehand but even so breakfast and dinner buffet was 10/10! Can't wait to come back 😊
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay with many hot spring options.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful property , staff was so kind as well as attentive to their guest. 10/10 Experience
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good onsen hotel
Stayed 1 night in Dec 2024

10/10 Excellent

SEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service from the beginning to the end. Hope to return again in the future.
Stayed 2 nights in Feb 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of this world
Stayed 1 night in Mar 2025