Find Hotel with a Concierge in Nairobi

"amazing hotel, with lovely attentive staff, who were available to help 24 hours around the clock. Special mention for Alice in the thorn tree cafe, Whitney at the spa, & my spa therapist ( i can't remember her name as I was unwell, but the BEST SPA treatment). "

"We had a very bad experience in this hotel. At 2:30 am someone started knocking at our door at least 3 times. I woke up and when I opened the door, there was the bell boy bringing a suitcase that was not ours. After he noticed he got the wrong room, he apologized and left. It was almost impossible for us to get back to sleep and we felt tired all day long. It is unbelievable that a "5 star" hotel has this type of mistakes. Also, when checking out, we got a different rate than what was initially...

"Very pretty hotel with a beautiful rooftop pool. Food was good and staff was very friendly "

"Beautiful property. Downside is it’s in downtown. "

"The staff is very customer oriented. Martyne from Canada"

"Great service, beautiful golf course, gorgeous Victoria style lodge and rooms. A must see"

"Very helpful and polite staff good size room air con in room wasnt great but still a very good stay would definitely stay again"