Hotel with a Concierge in Kenya from SAR 277

"Charming hotel with many period features (30's, 50's). Generous rooms Always impeccable service"

"We had a very bad experience in this hotel. At 2:30 am someone started knocking at our door at least 3 times. I woke up and when I opened the door, there was the bell boy bringing a suitcase that was not ours. After he noticed he got the wrong room, he apologized and left. It was almost impossible for us to get back to sleep and we felt tired all day long. It is unbelievable that a "5 star" hotel has this type of mistakes. Also, when checking out, we got a different rate than what was initially...

"Was a pleasant stay. Room was clean, staff were friendly, facilities were good. "

"Everything "

"All the staff was courteous and efficient. They always are us feel special and cared for. I would highly recommend this hotel to anyone travelling to Nairobi. 5 star, first class."

"I had an amazing stay here. The staff were top notch and extremely helpful during our entire stay. I had a few issues with my initial room that I was given at check in, and when I brought them up to the onsite manager, he quickly went out of his way to change my room. ALL of the staff I interacted with were fantastic. From the front desk, to the restaurant staff, to housekeeping, everyone went above and beyond. The rooms were great and very comfortable. Even the room I changed from was great....

"Great service, beautiful golf course, gorgeous Victoria style lodge and rooms. A must see"