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"Excellent location. Right next to train station and bus station. Staff very helpful in forwarding luggage. Breakfast was fine with plenty of seating. Water dispenser provided. There is a direct exit to the shopping mall and train station. Plenty of restaurants nearby. Don Quixote just right across the street with a bridge so you do not have to cross the roads even. Clean and comfortable. "

"Great clean hotel in good area. Would stay again."

"Staff are very helpful and nice. Also, the place are very convenient. However, the ventilation system in toilet was weak and quiet hot after showering."

"Easy access - 5 minute walk to the train station, 15-20 min walk to the Senso-ji temple. Clean and all toiletries you might want. Breakfast pretty good, with great views of the city"

"We love our stay at Dormy Inn Nagano. Best location and breakfast. The room was so clean. We highly recommended to anyone. We would love to visit again."

"Very nice hotel, friendly staff excellent breakfast!"

"Two adults two teens stayed in a Quad room (2 singles 2 rollaway beds) in Jan 2025 for 5 nights and separate corner sofa. The hotel is huge with different wings so need to get your bearings. Nagano was our base for day trips to snow monkeys, Matsumoto, and to ski. The hotel is older (winter Olympics HQ) but was generally well maintained. Front desk staff were amazing, they had limited English but used a translator, and so friendly every time we passed and so helpful booking restaurants and forwarding luggage (note cash only and this hotel will only forward to a hotel, not the airport). We had breakfast every day which was compact but tasty (Nagano apple juice and apple jam are delicious). We had Italian in the hotel our first night, it was ok and convenient. The top floor bar had a pretty night view, fixed price for a small but well stocked self serve bar and packaged snacks. The hotel free shuttle to/from the station is convenient, but for early or late trips we just got a taxi for Y1,000. Ten minutes pleasant walk to the shopping street leading to the temple. There are only two washing machines and dryers in the hotel so they got very busy but were really useful (coins required, no coin machine but desk staff happy to change). I was initially unsure about this hotel and staying 5 nights but we really enjoyed it and would happily go back."

"Great location very nice staff"

"164 year old ryokan and sixth generation family running it! Shows it age but hosts were great and the breakfast was really nice."