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"The restaurant on the 16th floor has an amazing view. The rooms are well appointed, although the aesthetic is out of the early 1990s, I found it to be pleasant and restful. If you book here, make sure to add the breakfast option!!!! "

"The front staff for our stay was incredibly polite and helpful."

"Great and quick service at check in and rooms cleaned daily an extremely pleasant atmosphere in the hotel "

"The hotel is located in a quiet area yet it is walkable to the main area. There is a lot of dining option and I also like the fusion Japanese/French dinner. Tasty and elegant. The parking is also easy. We had the room with the private onsen. Love it!!"

"Nice middle of the road hotel with great breakfast Buffett and public bathroom Parking is free and widely available "

"Had good staying experience. "

"Amazing property great location great staff !"

"The hotel was clean, comfortable, welcoming and quiet. Even though we were next to the train station, we didn’t hear anything. There are a lot of dining options nearby but you shouldn’t miss the hote breakfast buffet, which has both Japanese and western options. It was a nice chance for my kids to try some unfamiliar Japanese food. Coffee was great too, and they had to-go cups as well. The staff was helpful and spoke English well. They helped me ship our luggage to our next hotel (takkyubin). There is a coin laundry and the machines dispense detergent so you don’t need to have some. Convenience store (I think 7-Eleven) and Don Quixote 1 block away. There’s a microwave on the lobby floor (4th) and table and chairs on the rooms. Only down side was no drawers to store clothes but there was a closet to hang them. Overall it was clean and relatively spacious for a Japanese hotel. I would recommend it for families and couples. I would definitely stay here again and will look for Tokyu brand hotels in other cities as well. "

"Super clean and spacious rooms. Free breakfast was a nice bonus. The staff is very friendly and helpful. It is not a fancy hotel but it was so clean and it had laundry facilities and an area with a microwave oven and ice machine. They also have a quiet workspace for anyone who wants to use it. Overall we were really happy with our stay at Toyoko Inn Nagano. "