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"Best stay we have had in the 3 years we have been to Hakuba. Service was great and transport to ski resorts and back was so helpful. So clean and the furniture and vibe is lovely Recommend ! "

"Nice place to stay with great staff, onsen and food. No other options for food locally"

"We loved our stay at Pals Inn Raicho. So friendly, so helpful, the food was great, the onsen was healing.Take was so accommodating and helped us organize all of our logistics. We will definitely be back!"

"Such a great find. Brilliant location right next to the slopes. Large room, fantastic breakfast and fabulous staff. Couldn’t fault it. "

"Gorgeous property. Communication could be better pre-arrival… slow to respond. But post-arrival, the reception and service was impeccable. A special place for sure!"

"The positives: The staff were very nice, the shuttle drivers were great and the cabin was clean. It was peaceful and quiet. However, if we had known that the cabin was 2 km away from the hotel, we probably would not have stayed. I booked it because of its proximity to echo land. However, the cabins were located 2 km outside of town, and although there was a shuttle it would’ve been super helpful to have a car. in addition, the cabin was very cold. The heater smelled like gasoline and did not...

"Shayne really made this accommodation worth the visit. He’s very hospitable, knowledgeable and all round a great host. I think his breakfasts every morning were the extra mile and really great way to start a day out in the snow. Some work to be done to the place but I think the positives outweighed these details. "