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"Staff are very professional, dedicated and polite"

"Great fun hotel. The Captain who owns the place is an 80 year old Japanese Olympic ski racer and full of interesting stories and enthusiasm for skiing and the mountains. His son Ken is also a good and enthusiastic skier. Everyone speaks great english. Dinner was excellent and included the best fried chicken my 12 year old son has EVER had. Breakfast good too. There is a pleasant bar on site open until 10 pm. The hotel is genuine ski in ski out and about 15s ski to the lift. My kids borrowed...

"Great place to spend an holiday in Karuizawa. Very comfortable and owner very kind. You can even have a tasty breakfast at reasonable price! "

"Its a nice place very peaceful. You can relax your mind in your surroundings. But need more days. "

"Spent a winter wonderland of a week at Mont Cervin and can't recommend it highly enough. 15min walk from town but you never have to do the uphill yourself because the wonderful owners will shuttle you to and from the ski fields. At night they'll shuttle you up to the main strip for dinner and it's an easy walk back! I recommend adding on the brekky option, saves a lot of hassle and is delicious every morning. Plus it's a nice time eating with everyone else saying there. The big highlight of...

"We loved everything about this home away from home! Our lodge was clean, well equipped and warm with plenty of space for us all to spread out. Haydn and Saki were amazing hosts, and looked after us so well with wonderful food, advice and transfers. Recommend you stay here! "

"It was a great stay. I love the vibe and everything about the Snowball Chalet. "