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"I loved this hotel! I tried to book an additional night we enjoyed it so much but they were fully booked. Room is spacious for a Japanese hotel in this price range. Easy to open and store my luggage in the seating area in our room, which isn’t common for a double twin room. We arrived early to go to the snow monkey park and the hotel stowed our luggage and had brought it up to our room by the time we came back to check in. Very thoughtful. Check in was easy for an English speaker like me. Room was lovely and clean. Provided lounge wear was so comfortable! Shower caulking was showing some mildew but I was using the onsen shower areas and never used the one if our room since I made full use of the onsen twice during our stay, and that was immaculate. Beautiful indoor and outdoor baths! Bring some change for the strawberry milk vending machine. Breakfast was fantastic. Delicious and great variety. Convenient location near the train station. Walkable to Zenkoji, which I enjoyed so I could explore the neighborhood, but was to catch the bus to the temple too. Have exact change for the bus!"

"Such a wonderful and unique experience ! The owner greeted us outside the door with a warm welcome and also on our departure was there to say good bye. The entire staff was so kind and courteous. Marina, especially went out of her way to help us throughout our stay. We chose to book the private onsen room and it was well worth the extra charge. We also opted to have the traditional Japanese dinner. Again, such a unique and amazing experience. We were asked to choose from a beautiful selection of yukatos/kimonos upon our arrival to wear to our dinner. And of course don’t miss the snow monkeys! It is a short train ride, but then quite a long walk uphill and a further beautiful hike to get there. (We did see taxis dropping off people to the top but it would still be half an hour easier hike to arrive there ). Worth it !"

"About 1 km from railway station so walkable. Room spacious and well equipped."

"Rooms are spacious. Staff are friendly and courteous"

"Amazing place! Loved the kaiseki and on site onsen experience "

"Great service and great location a great rate"

"Really close to the Nagano station for shinkanseen and the train that takes you to the snow monkeys. Seamless checkin/checkout experience"

"Very helpful staff. Breakfast was fabulous. Lots of variety and the best view in the city."

"To easy"