Find Hotel with a Concierge in Kuala Lumpur City Centre

"The hotel did many things right, they made a special effort for our 3 year old, gave us a free upgrade on check-in, and generally made an effort to provide good service. The room and pool were also very clean. The buffer breakfast had a good selection of quality food. Unfortunately, the quality of service wasn’t consistent across all staff. They was a bit of a language barrier with the staff at reception which was probably what led to our late checkout not being processed, and resulted in me...

"Location, staff, breakfast "

"Great room"

"Buffet breakfast was great but will prefer the hotel to serve buffet dinner. Great facilities. Very convenient location."

"Second visit this year, which was not as good as the first. Insufficient towels. The sink was old, repainted and distressed. Shower valve difficult to control as it tended to shutoff by itself. No coffee supplied and fridge didn't work (had to be replaced). Maintenance responded fairly well. We liked the location, very convenient to the Pavillion. The staff was always friendly and helpful. Breakfast was fair. The staff was a bit overwhelmed by a very large contingent of tourists converged for...

"Great Staffs"

"The location was very good, all staff were very friendly and helpful. We were very close to Petronas Towers, just a short walk away. Hop on hop off bus was just around the corner, stop number 8, well worth a 2 day pass."

"Amazing hotel and location!! It is in the heart of Bukit Bintang (the shopping/nightlife area for tourists) so it was super convenient and very short walk to many shops and restaurants. It was also right beside a gigantic and beautiful mall. The rooms were massive and clean, perfect for relaxing after a long day of exploring. Staff were excellent as well. Will return to this hotel if I'm ever back in KL!"