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"Beautiful hotel, in a very lovely location."

"My only recommendation would be to offer vodka and or gin for those who don’t care for whiskey. "

"Very tranquil, liked the private onset and large room. Staff and breakfast were awesome. . "

"Our first ryokan experience and it was amazing. This place is a little remote and it was snowing and raining when we arrived so we decided to stay in and enjoy the relaxing 2 days here. The Japanese breakfast is awesome. If you want to try their dinner, make sure to email and order at least 2 days in advanced, it costs 8800 yen per person but it totally worth every penny. This is all private onsen meaning that you get the whole area for your group. Need to make reservations for onsen as well and we can have 2 onsen per day, each time lasts 50 minutes. The hot springs water is hot so we enjoy the outdoor onsen a lot more even it was snowing. Wish we live nearby so we can enjoy this more often. The staff are super nice and helpful."

"It is very close to Yumoto station and close to local shops. Staffs are kind and hospitable. "

"Good food great service"

"The best experience we have ever had! We were given a drink on arrival, escorted to the most majestic room we’ve ever stayed in before a phenomenal dinner. We woke ourselves up by getting in the onsen as snow hit the mountains and roofs around us! 10/10, the most memorable experience!"

"We stayed at Karaku for one night and were blown away by how beautiful the hotel was and the exceptional service of the staff, most notably Mr. Lee. I booked a West Wing room with open air onsen that included dinner at 5pm. It felt like a good idea at the time because we planned to do the ropeway and pirate boat ride, but unfortunately when we stayed it decided to snow and those activities were closed. The hotel was so helpful in moving our dinner to 7:30pm so we had time to explore. I kind of regretted that though because the amenities and comfort of the hotel were probably the best we’ve ever experienced. The room was amazing, we didn’t want to leave. Complimentary traditional clothing is provided for comfort around the hotel and the dining room (but not required, as there’s no dress code). They also offer a guest lounge that offered complimentary afternoon and morning snacks and beverages. Highly recommend! The diner was top notch, but recommend if you book the meals, research what you’re getting. We paid for a Japanese style breakfast, but decided to pass on it in the morning. We didn’t do enough research, and wouldn’t have included breakfast or dinner in our reservation if we could do it again (sorry, we’re just not huge seafood lovers, and it was primarily all seafood). Highly recommend staying here! It was expensive, but you literally felt like you were living in luxury here, and to have our own private outdoor onsen was amazing."

"I would give this 6 stars! The theme of the ryokan took us back to retro Japanese era. We enjoyed the indoor and outdoor baths to the fullest. We will definitely plan to come back"