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"Very good onsen hotel "

"The hotel was very cool and I really enjoyed the decor and amenities. The breakfast was fabulous. I especially enjoyed hot springs at the hotel. "

"The private onsen was a godsend! Lovely view of Mt Fuji and Hakone Shrine from the apartment. Outdoor foot bath was fantastic too. The kitchen was well-equipped and the dishwasher was a welcomed bonus for us. Even though the property was unmanned, the staff was extremely responsive and helpful when we had problems accessing the projector. We would definitely stay here again!"

"This hotel was my favorite out of the 4 we stayed in during our Japan trip. The beds were comfortable, bathroom had all we needed and the balcony gave us the most amazing view in the morning, definitely get a room facing the water and mountain. We could see the Pirate ship as well from our room. I loved that the booking came with buffet meals- fantastic options. I loved our stay in Hakone and this hotel. They even had a feared outdoor foot bath to rest your feet after walking. You could use there onsen or book a private one. So many extras on the property. Just an overall amazing stay during our trip."

"Very friendly "

"The property is amazing! The staff were helpful and kind, the food was incredible and the onsen were immaculate. One of the best places I have ever stayed. 10/10 would recommend. "

"Convenient and easy to get around "

"Great place! Onsen with view of mt Fuji, what could be better? "

"Very nice decoration, friendly staff, decent food, good facilities "