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Hyatt Regency Hakone Resort and Spa

4.5 star property
Escape to a serene haven where natural beauty meets world-class amenities. Enjoy French cuisine by night and soothing hot springs by day.

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Photo gallery for Hyatt Regency Hakone Resort and Spa

Room, 2 Twin Beds, Mountain View | Mountain view
Room, 2 Twin Beds (Tatami) | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby lounge
Exterior
Deluxe Room, 2 Twin Beds (Dog Friendly) | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Hot Tub
  • Room service
  • 24/7 front desk
  • Laundry
The current price is SAR 870
SAR 1,108 total
includes taxes & fees
5 Feb - 6 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Twin Beds (Dog Friendly)

Deluxe Room, 2 Twin Beds (Dog Friendly) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (Dog Friendly)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 73 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 56 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 73 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Mountain View

Room, 2 Twin Beds, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Mountain View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hydromassage showerhead
  • 56.2 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Regency, Executive Suite

Regency, Executive Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Regency, Executive Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 93 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Tatami)

Room, 2 Twin Beds (Tatami) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds (Tatami)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Free extra futon mattress
  • 67 sq m
  • Sleeps 6
  • 2 Twin Beds

Similar properties

Room

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, (1257)
The price is SAR 1,225
SAR 1,482 total
includes taxes & fees
12 Feb - 13 Feb
Hakone Kowakien TEN-YU

About the neighborhood

Map
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408

What's nearby

  • Hakone Gora Park - 11 min walk
  • Hakone Kowakien Yunessun - 3 min drive
  • Hakone Open Air Museum - 4 min drive
  • Hakone Shrine - 10 min drive
  • Lake Ashi - 11 min drive

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 15 min walk
  • Narita Intl. Airport (NRT) - 162 min drive

Restaurants

  • ‪COFFEE CAMP - ‬15 min walk
  • ‪みょうじん - ‬5 min drive
  • ‪GORA BREWERY & GRILL - ‬15 min walk
  • ‪ラウンジ花影 - ‬4 min drive
  • ‪リビングルーム - ‬1 min walk

About this property

Hyatt Regency Hakone Resort and Spa

Luxury resort near Hakone Gora Park
Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Hyatt Regency Hakone Resort and Spa provides an indoor mineral hot spring (onsen), a terrace, and designer stores on site. For some rest and relaxation, visit the hot springs/mineral springs or spa tub, and indulge in hydrotherapy, a facial, or aromatherapy. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • An electric car charging station, express check-out, and express check-in
  • Guest reviews say great things about the helpful staff
Room features
All 80 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Highchairs, children's dinnerware, and free infant beds
  • Toilets with electronic bidets, hair dryers, and toothbrushes and toothpaste
  • LCD TVs with cable channels and DVD players
  • Wardrobes/closets, refrigerators, and on-request microwaves

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free roundtrip train station shuttle from 10:00 AM - 7:30 PM
  • Train station shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: JPY 5290 per person
  • 3 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Dining Room Western
  • Dining Room Sushi
  • Living Room

Things to do

  • Designer stores
  • Full-service spa
  • Hot springs
  • Spa tub

Family friendly

  • Children's dinnerware
  • DVD player
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (1141 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Indoor mineral hot springs (onsen)
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Electronic bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable/satellite channels
  • DVD player
  • LCD TV

Food and drink

  • Microwave (on request)
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
Dinner is not included in the half board rate plan for children age 12 or younger.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5290 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Hyatt Regency
Hakone Resort
Hyatt Hakone
Hyatt Regency Hakone
Hyatt Regency Hakone Resort
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Hakone
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Resort and Spa Resort
Hyatt Regency Hakone Resort and Spa Hakone
Hyatt Regency Hakone Resort and Spa Resort Hakone

Frequently asked questions

Is Hyatt Regency Hakone Resort and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Regency Hakone Resort and Spa?

Self parking is free at this property.

What time is check-in at Hyatt Regency Hakone Resort and Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Hakone Resort and Spa?

Check-out is at noon.

Where is Hyatt Regency Hakone Resort and Spa located?

Located in Gora, this luxury resort is within 2 mi (3 km) of Hakone Gora Park, Hakone Kowakien Yunessun, and Hakone Open Air Museum. Sengokuhara Susuki Prairie and Hakone Shrine are also within 6 mi (10 km). Hakone Gora Station is 15 minutes by foot.

Hyatt Regency Hakone Resort and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 650 out of 890 reviews
Rating 8 - Good. 187 out of 890 reviews
Rating 6 - Okay. 30 out of 890 reviews
Rating 4 - Poor. 15 out of 890 reviews
Rating 2 - Terrible. 8 out of 890 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeetesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Dec 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in Hakone. Elegant
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Stayed 1 night in Nov 2024

10/10 Excellent

Hsiao-ying

Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for relaxing! Very quiet and beautiful views!
Stayed 1 night in Dec 2024

10/10 Excellent

Raeesa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so lovely and polite and very accommodating. The room and bathroom were very clean and spacious. They provide plenty of shuttles to get around to the bus and train stations. Also very accommodating for food. The onsen and amenities were lovely. Toyoma handled our check in and was so wonderful. Our dinner server was Bishnu and he was also so so helpful and kind
Stayed 1 night in Dec 2024

10/10 Excellent

Dora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite area.
Stayed 1 night in Dec 2024

10/10 Excellent

Victorya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible place to stay. The area is beautiful and the hotel was great. The staff was so accommodating and there was a shuttle to take us too and from town, which was a life saver with the steep inclines. The onsen and spa were beautiful and we loved all of the complimentary items provided to us. We will absolutely stay again!
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff thank you!!
Stayed 2 nights in Nov 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tyo Mui

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel is nice and location is good too. The fireplace was the highlight of the stay. Sipa glass of red wine hearing the firewood burn. However the room was not well maintain and there are insects.
Stayed 2 nights in Nov 2024

10/10 Excellent

Xuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room, hot spring and food.
Stayed 2 nights in Oct 2024

10/10 Excellent

Polo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Masako

Stayed 2 nights in Oct 2024

6/10 Okay

Priscilla MC

Traveled with family
Liked: Cleanliness
So so
Stayed 2 nights in Oct 2024

8/10 Good

Masako

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facility was overcrowded, service felt hurried, and did not feel luxurious for her price point.
Stayed 2 nights in Oct 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel! Food was great and staff was SO FRIENDLY and spoke great English. Rooms were incredibly spacious. We would stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Charene

Stayed 1 night in Sep 2024

10/10 Excellent

Joung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa. Nice facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Guy

Traveled with family
Liked: Staff & service, amenities
Nice place for a family to stay in Hakone. Nothing really in walking distance, but the hotel does provide a free shuttle service, including from Odawara so contact them too find out more.
Stayed 2 nights in Sep 2024