Find Winery Hotels in Gatlinburg - Pigeon Forge, TN

"If I could rate this hotel a -10 I would. We got in late and when checking in the woman working the front desk had ZERO customer service, was not friendly, never once even made eye contact or said "hello". That would have been the first clue this was going to be a bad place to stay. Because we got in so late we went straight to bed, when we woke up we actually looked around the room and discovered the ceiling COVERED in black mold, no cover on the bathroom fan and probably an inch of dust inside...

"Perfect location, very clean and friendly staff. "

"It was a very pleasant stay and we had a beautiful view from the balcony "

"Great location. Hotel is older and could use some updates but all in all we had a good stay there"

"The hotel is perfectly situated for access to the town and its many places to eat. Plenty of parking if you have a vehicle. The staff were nice the rooms were clean but, and it’s a big but, the hot water never got above tepid it wasn’t hot enough to shave and on the last morning it wasn’t even hot enough to shower. I did ask if the temperature could be turned up but was told no. This is a real shame because it would have had five stars. "

"Parking is great and pretty convenient- right in front of the building and very close walking distance to the main strip. Check in was okay, but kind of inconvenient and sketchy, as it’s at the Quality Inn next door (an elevator ride and a few convoluted walkways away outside in the dark and cold). Initial impression of the unit was nice- lots of space. Everything seemed clean other than a stained sheet, which looked like foundation, but was still a little off putting. Enter major flaw #1- we...

"Staying in the heart of Gatlinburg was such a game changer! This hotel was great for the night. "

"Nice"