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Westgate Smoky Mountain Resort & Water Park

4.0 star property
Escape to an aquatic paradise where memories are made around every corner - from lazy days by 2 outdoor pools to family fun in an indoor water park.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Villa, 3 Bedrooms | Private kitchen | Paper towels
Exterior
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Laundry
The price is SAR 368
SAR 542 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Flat-screen TV

Villa, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washing machine
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

Highlights

Connecting rooms available
Flat-screen TV
Washing machine
Clothes dryer
Private bathroom
Hair dryer
Laptop workspace
Iron/ironing board
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

Highlights

Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Washing machine
Clothes dryer
Ceiling fan
Sofa bed - double
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 114 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

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Exterior

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Pool
Hot Tub
Pet friendly
Kids pool
8.8 out of 10, Excellent, (1574)
The price is SAR 305
SAR 343 total
includes taxes & fees
3 Feb - 4 Feb
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

About the neighborhood

Map
Gatlinburg, TN

What's nearby

  • Wild Bear Falls Indoor Water Park - 1 min walk
  • Anakeesta - 5 min drive
  • Ripley's Aquarium of the Smokies - 5 min drive
  • SkyPark - 6 min drive
  • Gatlinburg Convention Center - 7 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 64 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬6 min drive
  • ‪Tennessee Cider Company - ‬6 min drive
  • ‪Loco Burro Fresh Mex Cantina - ‬6 min drive
  • ‪Subway - ‬5 min drive
  • ‪Ole Red - ‬5 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Upscale family-friendly hotel near Wild Bear Falls Indoor Water Park
Consider a stay at Westgate Smoky Mountain Resort & Water Park and take advantage of mini golf, a playground, and laundry facilities. Treat yourself to a Swedish massage at the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, and kids' meals. Fitness classes are offered at the health club; the property also has a bar, a business center, and 2 spa tubs. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), RV/bus/truck parking, and express check-out
  • A water park (surcharge), an elevator, and luggage storage
  • A gift shop, massage treatment rooms, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 250 rooms have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, housekeeping, and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM–11:00 AM on weekdays and 9:00 AM–11:00 AM on weekends: USD 10-50 per person
  • 3 restaurants
  • 1 bar

Restaurants on site

  • Southern Comfort
  • Roaring Fork Snack Bar
  • Mountain Top Pool Bar
  • The Market Place

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground
  • Water park access (surcharge)

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • BBQ grill(s)
  • Picnic area

Spa

  • 2 treatment rooms
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 20 to February 6:
  • Water park

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort & Water Park Hotel
Westgate Smoky Mountain Resort & Water Park Gatlinburg
Westgate Smoky Mountain Resort & Water Park Hotel Gatlinburg

Frequently asked questions

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Yes, this property has 2 outdoor pools. Pool access starts at 9:00 AM.

Is Westgate Smoky Mountain Resort & Water Park pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Westgate Smoky Mountain Resort & Water Park?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Smoky Mountain Resort & Water Park?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Westgate Smoky Mountain Resort & Water Park located?

This family-friendly Gatlinburg hotel is within 2 mi (3 km) of Wild Bear Falls Indoor Water Park and Historic Ogle Log Cabin. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 3 mi (5 km).

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 568 out of 1004 reviews" "
Rating 8 - Good. 175 out of 1004 reviews" "
Rating 6 - Okay. 118 out of 1004 reviews" "
Rating 4 - Poor. 73 out of 1004 reviews" "
Rating 2 - Terrible. 70 out of 1004 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosmery

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 6 nights in Jan 2025

10/10 Excellent

Leticia, GROVELAND

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Westgate Smoky Mountains Resort was absolutely fantastic! From the moment we arrived, the staff made us feel welcome and went out of their way to ensure our stay was comfortable and enjoyable. The resort is nestled in the heart of the Smokies, offering stunning mountain views and a serene atmosphere that’s perfect for relaxation. The accommodations were spacious, clean, and well-appointed, with all the amenities needed to feel right at home. We especially loved the cozy fireplace and private balcony — such a treat after a day of exploring. One of the highlights was the on-site water park, which kept the kids entertained for hours. It’s a great addition to the resort, especially on cooler days when you want some indoor fun. There’s also plenty to do for adults, from hiking trails nearby to the spa services offered right on the property. The location is ideal — just minutes away from Gatlinburg and Pigeon Forge, making it easy to explore the area’s attractions like Dollywood, Ripley’s Aquarium, and the Great Smoky Mountains National Park. Overall, Westgate Smoky Mountains exceeded our expectations. It’s the perfect blend of luxury and family-friendly fun, and we can’t wait to return!
Stayed 4 nights in Jan 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

simone

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 1 night in Jan 2025

6/10 Okay

Timothy, Okeana

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The resort is very loud. You can hear people in other rooms, when people walk up the stairs and every time the golf carts are backing up. We also had to wait over an hour to get into.our room even though it was well past the check in time.
Stayed 4 nights in Jan 2025

10/10 Excellent

Legna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice in overall, the only thing I disslike was the service at the restaurant, the waiter seem to be in a hurry, he even brought us the check without asking if we wanted coffee or dessert. Everything else was great.
Stayed 6 nights in Dec 2024

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing u have everything u need food was amazing water park was nice stuff to do view r beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Friendly staff. Will definitely be staying again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jackeline

Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Stayed 2 nights in Nov 2024

8/10 Good

DIANA D.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all there should be bigger signs at the entrance from the main road. The room was very clean. The menu did not have a lot to choose from, my omelette was perfect . On the weekends the game room should stay opened until 1 am. Overall this is a nice place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dulce Maria Rodriguez, Miami Gardens

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome
Stayed 4 nights in Dec 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Chelsea

Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

DAWN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park for the kids
Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was OK. The room we were in was extremely small and stuffed with furniture. The AC did not work. The onsite restaurant was bad. The service and food are definitely lacking.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice, parking was very convenient except for trailer parking
Stayed 3 nights in Oct 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
My parents are owners have been for 15 years. Love coming up when they're here. Great place..
Stayed 2 nights in Sep 2024

10/10 Excellent

Drake

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

6/10 Okay

Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the location and the building are very nice, the cleaning and front desk staff is very kind, the waterpark charge and the parking are not good, the resort is timeshare oriented not hotel oriented
Stayed 1 night in Sep 2024

8/10 Good

Gregory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff got us another room when there was a problem with our first room.
Stayed 1 night in Sep 2024