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MainStay Suites Gatlinburg Downtown Area

2.5 star property
Hotel with free parking, near Ripley's Aquarium of the Smokies

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Gatlinburg Downtown Area

Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Indoor pool
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pool
    Pool
  • Parking included
    Parking included
  • Kitchen
    Kitchen
The price is SAR 351
SAR 389 total
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking (Larger Room)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Pool

Glenstone Lodge

Pool
Parking included
Free WiFi
Restaurant
8.4 out of 10, Very Good, (2197)
The price is SAR 334
SAR 377 total
includes taxes & fees
1 Dec - 2 Dec
Glenstone Lodge

About the neighborhood

Map
803 E Parkway, Gatlinburg, TN, 37738

What's nearby

  • Anakeesta - 3 min drive - 2.2 km
  • Ripley's Aquarium of the Smokies - 4 min drive - 2.2 km
  • SkyPark - 4 min drive - 2.7 km
  • Gatlinburg Convention Center - 5 min drive - 2.9 km
  • Wild Bear Falls Indoor Water Park - 7 min drive - 5.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬4 min drive
  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Anakeesta Smokehouse - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Ole Red - ‬3 min drive

About this property

MainStay Suites Gatlinburg Downtown Area

Hotel near Ripley's Aquarium of the Smokies
A grocery/convenience store, a firepit, and laundry facilities are just a few of the amenities provided at MainStay Suites Gatlinburg Downtown Area. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, an elevator, and outdoor furniture
  • Coffee/tea in the lobby, a computer station, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 116 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathtubs and soap
  • Flat-screen TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Full-sized refrigerator
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Elevator
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathtub
  • Soap
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg

Frequently asked questions

Does MainStay Suites Gatlinburg Downtown Area have a pool?

Yes, this property has an indoor pool.

Is MainStay Suites Gatlinburg Downtown Area pet-friendly?

No, pets are not allowed at this property.

How much is parking at MainStay Suites Gatlinburg Downtown Area?

Self parking is free at this property.

What time is check-in at MainStay Suites Gatlinburg Downtown Area?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Gatlinburg Downtown Area?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is MainStay Suites Gatlinburg Downtown Area located?

Situated in Gatlinburg, this hotel is 1.2 mi (1.9 km) from Roaring Fork and within 3 mi (5 km) of Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park. Historic Ogle Log Cabin and Traffic Light #3 are also within 2 mi (3 km).

MainStay Suites Gatlinburg Downtown Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 162 reviews" "
Rating 8 - Good. 28 out of 162 reviews" "
Rating 6 - Okay. 9 out of 162 reviews" "
Rating 4 - Poor. 5 out of 162 reviews" "
Rating 2 - Terrible. 15 out of 162 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Nov 2024

10/10 Excellent

WANDA, Hampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is new, clean and quiet
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacy N

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!
Stayed 1 night in Oct 2024

10/10 Excellent

Genesis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a new property, so is obvious it feels really nice. We loved staying here. They have almost everything that you need inside. Their breakfast is good. The pool was warm. My only complaint is they should have quarters for the laundry area. How you offered a service and don't have quarters!? So if you come here and want to wash and dry your clothes, make sure you have change. Other than that my family have a pleasant stayed. We love Gatlinburg.
Stayed 2 nights in Oct 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
easy and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Courtney

Stayed 1 night in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Srilu

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an easy to find comfortable hotel that was perfect for our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the front desk staff. He had a great sense of humor and was very welcoming. The room was great and everything was clean.
Stayed 1 night in Sep 2024

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Found a Cheeto in the floor but other than that pretty nice. Big room
Stayed 2 nights in Sep 2024

8/10 Good

Ayush

Stayed 2 nights in Aug 2024

8/10 Good

William, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast bar could use improvement . Not much variety.
Stayed 2 nights in Sep 2024

4/10 Poor

Elizabeth

Stayed 2 nights in Aug 2024

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New property very clean. Staff super friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bernard

Very clean throughout The staff were very friendly and professional. They answered all of my questions
Stayed 3 nights in Aug 2024

10/10 Excellent

Dannie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
from the moment of check-in to check-out was warm and friendly from the whole staff (Very Professional). The room was very clean. I loved that the room has a regular size Refrigerator and stove and also the microwave. This was a wonderful trip. If I take another trip in the area again I will be staying at Main Stay Suites. By the way, I got to see a Black Bear in the parking lot the first day.
Stayed 4 nights in Aug 2024

10/10 Excellent

leonel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Liked: Staff & service, amenities, property conditions & facilities
So we really liked the hotel, the only thing was in the pull out couch there was a dirty sheet still on the bed. And during breakfast, the milk cartons were beyond sour. On the plus side, the staff was nice an accommodating. And while we were there, it was quiet. Overall, if we visit again, I would stay at this place again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Larry D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aniversary Trip
Really nice new hotel. Sadly the first night there was no satellite or WiFi. The cabinets in the room don’t open and close very well. The room is huge, clean and with tons of extras
Stayed 1 night in Aug 2024

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gatlinburg
Very nice hotel Big room Stayed just one night for a quick trip to Dollywood
Stayed 1 night in Aug 2024