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"Excellent "

"Great location, lovely clean hotel, comfy beds great gym. Manager (with broken leg) was so helpful - are the breakfast staff were the best team ever - so amazing helpful and so cheerful - never had service like that for a long time - and a big shout out to the very lovely omelet lady. We had a wonderful stay "

"Great hotel between the Bull Ring and Mailbox. Very quiet and bed was comfortable We couldn’t get the heating to work though "

"Stayed here for a gig at the arena. Great location. Comfortable bed, dated room in some aspects e.g. bathroom but powerful shower and very clean. Able to check in early which was handed. Made use of gym facilities. "

"All good thanks"

"For what we paid for, I would say it is a reasonable price. Beds were clean, although there was a bit of noise on the floor we were on in the early hours of the morning. "

"Great location for world resort arena- 10 minute walk. Also railway station accessible by foot too. Room was spacious and clean (bathroom looked new) Bat area was good. Breakfasts were very good plus could recommend Burgundy Restaurant. Very friendly helpful staff"

"We were on the 3rd floor at the back of the hotel. Super quiet which was great and very convenient for the NEC or BPlive arena."

"Great hotel in central Birmingham that is right near the train station and bullring shopping centre. Staff are friendly and polite, room service ladies did a great job, building looks nice on the outside and inside. Views are great from the window even with all the construction going on it was nice in the evening seeing the crane lights and buildings lit up. The air conditioning doesn’t seem to be functioning but my room was provided with an extremely decent portable heater that quickly heated the room. Carpets had minor noticeable stains in places which might have bothered some people but it’s a hotel with a constant stream of visitors so can’t fault them. Breakfast was amazing and has a decent variety of food to sample including smoothies, yogurts, fruit, cereals, toast etc. Highly recommend this hotel for a stress free stay in Birmingham. You get what you pay for with this hotel which is luxury treatment. "