Find all hotels by Best Western in Downtown Buffalo, NY from SAR 294

"Very good customer service with the concierge. They were able to accommodate all my requests. The room was very clean and quiet. I also had a little trouble with my shower and they sent some one from maintinance right away! She was also very friendly, nice and resolved my issue. All of the staff was friendly and nice. I loved that it was a 10 minute walk from Niagra Falls. "

"We don't often travel over the winter holidays, but a family gathering brought us here. We had stayed at the hotel before and were thoroughly satisfied. This time, things could have been better. Check-in was wonderful and parking was excellent. Breakfast couldn't have been better. But, when 2:30 pm came and there were no new linens and a major event to go to in 90 minutes, we were more than concerned. We had already let the front desk know; the housekeeping line having been busy. We were told they had until 6:00 pm and were down one machine. We didn't want them coming in when we were trying to dress for the occasion. So, we ended up going down and getting the linens ourselves. We left about 4:00 and things were put in order on our return, but the stress was a concern. The following morning, while looking for an earring, I saw a water bottle, wad of gum and other such treasures that we didn't use or bring. Obviously, they were leftovers from previous visitors. That was a surprise. People were wonderful from security to the front desk."

"It was loud in after hours in hallway and side room and room above "

"Always a great stay when I'm in Buffalo"

"Very good location. We enjoyed our stay. Would stay again. "

"very nice"

"Would stay here again. "

"Good location. Very clean and safe. Staff is friendly."

"Perfect service and location was excellent."