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Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel

3.5 star property
Riverfront hotel with a fitness center and a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel

Terrace/patio
Terrace/patio
View from property
Lobby
Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
The price is SAR 268
SAR 333 total
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

Room, 1 King Bed, Accessible (Mobility, Comm, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Comm, Roll Shwr)

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility, Comm, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, River View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 7
  • 2 Queen Beds and 2 Double Sofa Beds

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Comm, Access Tub)

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Comm, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Wingate By Wyndham Niagara Falls

Pool
Breakfast included
Free WiFi
Restaurant
7.4 out of 10, Good, (2925)
The price is SAR 239
SAR 273 total
includes taxes & fees
2 Jan - 3 January 2025
Wingate By Wyndham Niagara Falls

About the neighborhood

Map
7001 Buffalo Avenue, Niagara Falls, NY, 14304

What's nearby

  • Fashion Outlets of Niagara Falls - 4 min drive
  • Niagara Falls State Park - 6 min drive
  • Rainbow Bridge - 9 min drive
  • American Falls - 10 min drive
  • Cave of the Winds - 10 min drive

Getting around

  • Niagara Falls Station - 14 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪Burger King - ‬4 min drive

About this property

Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel

Hotel near Fashion Outlets of Niagara Falls
Located close to Niagara Falls State Park and Rainbow Bridge, Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel provides a grocery/convenience store, dry cleaning/laundry services, and a fireplace in the lobby. The on-site restaurant, Bella Vista Ristorante, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • An indoor pool
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, meeting rooms, and a computer station
  • A water dispenser, ATM/banking services, and a banquet hall
  • Guest reviews say great things about the dining options and helpful staff
Room features
All 140 rooms boast comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.00 per night)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: USD 9-18 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Bella Vista Ristorante

Things to do

  • Bicycle rentals
  • Fitness center
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 72
  • Grab bar near toilet
  • Toilet grab bar height (inches): 33
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 65 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 9 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 9 to 18 per person
  • Self parking fee: USD 10.00 per night
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Points Niagara Falls New York
Four Points Sheraton Hotel Niagara Falls New York
Four Points Sheraton Niagara Falls New York
Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Hotel Four Points by Sheraton Niagara Falls Niagara Falls
Niagara Falls Four Points by Sheraton Niagara Falls Hotel
Hotel Four Points by Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Niagara Falls
Four Points Sheraton
Four Points Sheraton Hotel
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort BW Premier Collection
Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel Hotel

Frequently asked questions

Does Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

Is Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 65 lbs per pet. A fee applies. Service animals are exempt from fees.

How much is parking at Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel?

Self parking is available for USD 10.00 per night. Extended parking is available for a fee.

What time is check-in at Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel located?

Situated on a river, this hotel is 2.2 mi (3.5 km) from Fashion Outlets of Niagara Falls and within 6 mi (10 km) of Niagara Falls State Park and Rainbow Bridge. American Falls and Cave of the Winds are also within 6 mi (10 km).

Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1006 reviews" "
Rating 8 - Good. 254 out of 1006 reviews" "
Rating 6 - Okay. 175 out of 1006 reviews" "
Rating 4 - Poor. 112 out of 1006 reviews" "
Rating 2 - Terrible. 107 out of 1006 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Eliezer, Woodbridge

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service from the concierge
Stayed 1 night in Dec 2024

10/10 Excellent

Mark, New York

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Excelllent
Stayed 1 night in Oct 2024

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view
Stayed 1 night in Aug 2024

2/10 Terrible

Samantha

Traveled with partner
Disliked: Staff & service
I paid for a King Suite. Instead of getting the room I paid for, they gave me a room with 2 queen beds, no microwave and no riverside view! The only thing they did to accommodate me was ONE FREE DRINK FROM THE BAR!
Stayed 2 nights in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Stayed 1 night in Oct 2024

6/10 Okay

kimberly

Stayed 2 nights in Oct 2024

4/10 Poor

Raveena

Traveled with family and small children
Disliked: Cleanliness, staff & service
Mattress where so bad couldn’t even sleep. Bathrooms were outdated. Front desk has massive attitude one woman in particular. Restaurant food was ok. Only great thing is the riverview. Rest I do not recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Sreenivas

Stayed 2 nights in Oct 2024

10/10 Excellent

Mark, Newark

Liked: Cleanliness, staff & service, property conditions & facilities
It was pet friendly, but they did not say that it was a deposit until I got there should tell you upfront about the deposit for the pet
Stayed 2 nights in Sep 2024

6/10 Okay

NICKOLAS

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed two nights asked for my room to be cleaned and it did not get clean. The walls are paper thin you can hear everybody walking down the hallway. Gotta pay for parking when they arent even packed.
Stayed 2 nights in Oct 2024

4/10 Poor

Bianca

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
The riverfront view is great
Stayed 2 nights in Oct 2024

8/10 Good

SengChee, Atlanta

Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
It was unprofessional to not specify that you had to pay for parking and that breakfast was not included in the price. The heater and alarm clock were not working. The technician they sent was very unprofessional and incoherent. We had to complain about this to the front desk who said they can't do anything about it.
Stayed 1 night in Oct 2024

2/10 Terrible

Wendy

Stayed 1 night in Sep 2024

6/10 Okay

JO

Traveled with family
Disliked: Property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for nigth close to everything
Stayed 1 night in Oct 2024

2/10 Terrible

John

Traveled with family and small children
No heat in the room. My baby got sick from freezing. The temperatures in the room was 50 deg. The restaurant had no food and still charged. The carpet was dirty. The sheets smelled.
Stayed 2 nights in Oct 2024

4/10 Poor

Daniel

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Property surrounding the building is pretty But a tub that still has hair in it and socks and underwear still laying on the floor from the last tenant in the bedroom area makes you question if your room was even cleaned before being re rented
Stayed 1 night in Oct 2024

4/10 Poor

Muhammad

Traveled with family
Liked: Staff & service
Stinky carpets no microwave in the room Ac didn’t work well
Stayed 1 night in Oct 2024

10/10 Excellent

Ganesh

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Vicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Oct 2024

4/10 Poor

Bridget

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ana

Business traveler, Traveled with partner
Was surprised to see a huge German Shepard in the lobby and leading towards my room location, thought dogs were supposed to be less than 40lbs
Stayed 2 nights in Oct 2024