Hotel with a Concierge in Sri Lanka from SAR 280

"My third time at this hotel. While I generally prefer to support a boutique hotel, all exceptions are made to come to Radisson Kandy. And I have yet to question our choice! Irfan, the front desk manager has a superior grip on the comings and going at this hotel. No guest question /problem/concern goes unaddressed-- and his staff follows his lead. The trainees are really more like interns and on a clear management track. The level of anticipation, overall Customer Service, and passion for your enjoyment is unrivaled here in Kandy. As "repeaters", we were greeted like utter royalty, given an upgrade and lovely chocolates in the room as well as comped for breakfast. I can't remember feeling so welcomed anywhere in the world! The staff works Harmoniously and they have a heart for their guests. You feel it, despite the hotel's size. The hotel functions quite well and the restaurants have superior lake views with quite good food to boot--- and even live music (not deafening, quite pleasant, see photo!) at one rooftop spot. Where their seemingly endless repertoire floated from one language to another based on guest requests-- rather astonishing! Management has made many improvements and, as the largest hotel in Kandy, strives for seamless one or two night turnovers and I can confirm that they have got it down. They are developing a concept for a Spa (beyond the current one)-- so no doubt, visit #4 will provide further delight! You will be GLAD that you have picked this hotel. "

"Lots of dining options and great service. Highly recommend "

"This hotel is excellent. Near the ocean with great views. Food was great especially the Chinese restaurant and breakfast. Wish I could have stayed longer."

"Beautiful view of the city and rooftop pool did not disappoint! "

"Beautiful hotel, great service, very friendly staff! The pool was amazing and with a beautiful view. Hotel is fairly new so everything is still in great condition, hopefully it stays that way for years to come! Highly recommend this hotel! "

"Excellent service from the moment we walked in. Room was great too"

"Old style colonial hotel taking one back to another are"

"Hotel location is very good and connected to the shopping mall via inside of the building."

"Lovely property, very helpful and friendly staff. Comfortable rooms, great location. Relaxing and enjoyable. "