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"My family & I are so happy we made the right decision to stay at this property. We were a bit apprehensive at first due to some bad reviews but glad we didn’t listen. This place is beautiful and enormous. They did a great job renovating the resort. Although, hopefully the rooms will get the same treatment eventually. There are so many things to do here. The beach was absolutely gorgeous, we enjoyed it so much especially after the seaweeds got cleared out. The kids loved the snorkeling area! Pools are also fun! If you enjoy nature, this is your place. We appreciated all the trees everywhere. There were monkeys, birds, iguanas & all kinds of animals you’ll see around the property. There’s def that jungle vibe, which we loved so much! The food is nothing but the best, esp all the restaurants we tried. The buffet and the grill by the beach were our go to’s! Btw, Angel @ the buffet was the best server, and also Irene by the pool. They were attentive and have the best attitude! The regular drinks are ok btw- they all kind of taste the same but the ones we had at the resto were top notch! Our favorite would be the lobby bar, Mixologia. Freddy and Manuel are the finest bartenders! All the drinks they made were unbelievable. You will find us there every night! The staff def made our stay special & we were so thankful. From day1, Karen & Eric took really good care of me & my family. They made our experience absolutely wonderful! We would love to stay again, thank you so much Sirenis!"

"Staff are amazing, rooms are clean and fully stocked! Ample choices for places to eat! All around an amazing experience! "

"Everything was excellent and all staff were helpful and friendly!"

"The property was much better than what I thought, food was excellent"

"I wasnt a fan of the beach"

"Excellent stay and excellent service"

"We enjoy being on the bay, less waves in the ocean. It is all-inclusive, and the food is phenomenal. All rooms face the ocean. Very clean, very friendly staff, very relaxing. There are lounge chairs on the beach, with 'umbrella-like' structures for shade. A very nice clean pool on the property, too, with bed-type covered chairs around it. Also, they have snorkels & masks to borrow, and paddleboarding with a guide at certain times of the day. There is music - live bands every night, with dancing! There is even water-yoga offered in the mornings, and salsa lessons in the afternoons. We have been there 4 times now, and still love it."

"Overall very nice resort for all ages, recommend Akumal as the best area of the resort in terms of the beach, access to activities and best food options. "

"Conrad Tulum is a little slice of heaven! We will be recommending this hotel to friends and family."