Grand Oasis Tulum Riviera

4.5 star property
Luxury hotel on the beach, with 3 outdoor pools

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Photo gallery for Grand Oasis Tulum Riviera

Exterior
3 outdoor pools, free cabanas, pool umbrellas
Reception
Restaurant
Family Room | Minibar, in-room safe, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • All inclusive
  • Parking included
The current price is SAR 886
SAR 1,082 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
Minibar
In-room safe
Iron/ironing board
  • 35.26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
Minibar
In-room safe
Iron/ironing board
  • 35.26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
Minibar
In-room safe
Iron/ironing board
  • 35.26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Room Premium With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed(s)

Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed(s)

Suite Premium

  • Sleeps 2
  • 1 King Bed(s)

Similar properties

About the neighborhood

Map
Carretera Federal Chetumal Km 251, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 4 min drive - 3.6 km
  • Akumal Beach - 5 min drive - 4.0 km
  • Dolphinaris Tulum - 7 min drive - 4.9 km
  • Yal-ku Lagoon - 9 min drive - 6.3 km
  • Half Moon Bay - 12 min drive - 5.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬9 min drive
  • ‪Piscis snack bar - ‬9 min drive
  • ‪Los Corales - ‬9 min drive

About this property

Grand Oasis Tulum Riviera

Luxury all-inclusive hotel refurbished in 2023 and located near Akumal Beach
Consider a stay at Grand Oasis Tulum Riviera and take advantage of a free breakfast buffet, 3 swim-up bars, and 3 poolside bars. This hotel is a great place to bask in the sun with a private beach, beach cabanas, and beach massages. Indulge in a hot stone massage, a facial, and a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a terrace and a coffee shop/cafe.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with a waterslide, 3 swim-up bars, and free cabanas
  • Free self parking
  • A 24-hour front desk, a reception hall, and a nature reserve
  • A dock, a gift shop, and outdoor furniture
  • Guest reviews give top marks for the helpful staff
Room features
All 195 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11:00 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 3 poolside bars and 6 bars/lounges

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Lifeguards on site
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's club
  • Children's games
  • Children's pool
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • Lifeguards on site
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator
  • Elevator door width (inches): 40
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 52
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Renovated entire property - April 2023

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.63 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and outdoor lighting
Property Registration Number OHN1708307KA

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 1-device limit
Guests under 12 years old are not allowed in the spa

Property is also known as

Oasis Tulum Riviera Akumal
Grand Oasis Tulum Riviera Hotel
Grand Oasis Tulum All Inclusive

Frequently asked questions

Does Grand Oasis Tulum Riviera have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Grand Oasis Tulum Riviera pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Oasis Tulum Riviera?

Self parking is free at this property.

What time is check-in at Grand Oasis Tulum Riviera?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Oasis Tulum Riviera?

Check-out is at noon.

Are there all-inclusive benefits at Grand Oasis Tulum Riviera?

Yes, the property is all-inclusive.

Where is Grand Oasis Tulum Riviera located?

Nestled on the beach, this Akumal hotel is 1.4 mi (2.3 km) from Riviera Maya Golf Club and 2 mi (3.2 km) from Akumal Beach. Aktun Chen is 1.4 mi (2.3 km) away.

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Grand Oasis Tulum Riviera Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 98 out of 281 reviews
Rating 8 - Good. 57 out of 281 reviews
Rating 6 - Okay. 54 out of 281 reviews
Rating 4 - Poor. 38 out of 281 reviews
Rating 2 - Terrible. 34 out of 281 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms are new and clean grounds are beautiful Mexican buffet was amazing beach smallish, but was enough in February
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!
Stayed 6 nights in Jan 2025

6/10 Okay

Henry J

Liked: Staff & service, property conditions & facilities
Would like to go again!
Stayed 3 nights in Feb 2025

10/10 Excellent

**-Joel Sebastián

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and great food options. The buffet was our favorite place to dine especially breakfast but did go twice for dinner buffet and options changed so that was a plus! Also wake up early and get your spot by the pool or beach, otherwise you won't have anywhere to sit! I have nothing but nice things to say about this place. No negative Nancy here!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Joya Rani

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is amazing but we need more Cheap taxis
Stayed 7 nights in Jan 2025

10/10 Excellent

timothy lee

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing specially joaquin. Joaquin went above and beyond. Only thing i would like to see is better night time entertainemt.
Stayed 8 nights in Jan 2025

8/10 Good

Semona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property doesn't deserve all the bad reviews. The beach was great though hard to get a lounger and water shoes are a must due to big rocks. Food and drinks were good. Sea grasses were never a problem in the ten days we were there.
Stayed 10 nights in Jan 2025

4/10 Poor

Presyana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NOT 5 STARS HOTEL
Stayed 7 nights in Jan 2025

4/10 Poor

Ryan Bandon

Disliked: Cleanliness
The property needs repairs and should not be open until repairs are made.
Stayed 11 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the friendly staff. The food was excellent. lots of options. i would like to have the option to parasol. showers could use some TLC. overall i would definitely return to the Grand Oasis Hotel.
Stayed 7 nights in Dec 2024

4/10 Poor

RIALDA

Liked: Staff & service
Disliked: Cleanliness
NOT THE BEST RESORT WE STAYED, THE ONLY GOOD THING ABOUT WAS THE HELPHUL STAFF AROUND,EXPECIALLY Freddy. IF YOU LIKE TO SWIM IN THE OCEAN THIS IS NOT THE RESORT YOU WANT TO STAY THE ECEON FRONT IS VERY LITTLE AND IS NO SPACE FOR THE PEOPLE CAPACITY. THE RESORT NEXT HES A GREAT OCENA FRONT.
Stayed 6 nights in Dec 2024

8/10 Good

Samendie Nunca

Liked: Staff & service, amenities, property conditions & facilities
Food was amazing , the buffet changes everytime, I loved it. The employees were really nice. I appreciated the fact that there were planned activities everyday (from morning till the night). Unfortunately, if you’re looking for a wild night life there, it’s not there because alcohol and activities end at 11pm.
Stayed 7 nights in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Breakfast buffet was same thing every day and I wish there were better dinner options/restaurants. I also wish they didn’t get us wrapped into the membership presentation for 3 hours! We would have said no if we knew what it was and that it would be 3 hours and not the one hour that was first promised.
Stayed 7 nights in Jan 2025

2/10 Terrible

Yliana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again worst resort I’ve been to ! Old moldy rooms full of ants false advertisement for kids activities and trampoline it’s a lie a scam staff is unfriendly and rude and pets everywhere in facilities cats raccoon and some other wired animal !!
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel Childs

Liked: Cleanliness, staff & service, property conditions & facilities
Was a wonderful place to take my family. Beautiful beach, great food and a wonderful staff.
Stayed 5 nights in Aug 2024

6/10 Okay

Hristina

Disliked: Cleanliness, property conditions & facilities
The property is outdated but we did have some really bad room and had to pay taxes $65 for sone thing that was not mentioned in the booking then the water pipe broke in the room and got upgraded to better room with ocean view and changed our bracelets access to more restaurants for free and access to the rooftop and infinity pool. That kind of made our stay.
Stayed 7 nights in Dec 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are in terrible condition
Stayed 6 nights in Dec 2024

6/10 Okay

Mircea

Liked: Cleanliness
The beach is awesome. You could walk it all the way to Akumal to the North or Bahia Principe Luxury Tulum to the South. It is safe and we did not feel harassed by vendors. Water activities are available. Even in shallow water we saw lots of fish even a shoal of like 1 meter long bigger ones ! There are many tours to choose from like snorkeling, visiting cenotes, wildlife reserves or adventure parks. It is a no frills, clean and safe resort. We did not feel harassed by vendors. Yet, it is perhaps too quiet, without the entertainment we saw at other resorts. The resort being somewhat smaller there are not so many a la carte restaurants to choose from. All in all we would rate it a 3.5 star resort. If Its surroundings mattered in the ranking we would give it a 4 star though.
Stayed 13 nights in Jan 2025

10/10 Excellent

marjeta

Liked: Property conditions & facilities
Great stuff ! Good service loved the food and the beach amazing front water view ! I will definitely go back
Stayed 5 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Great for the price, little out dated but they are making renovations. Great food and great space for family.
Stayed 2 nights in Jul 2024

8/10 Good

Elton

Liked: Cleanliness, staff & service
No entertainment on the property bar closes early not even the lobby bar is open after 11 pm.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place!!
Stayed 3 nights in May 2024

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, property conditions & facilities
Grand oasis was amazing, there are some spots that could use some updating but they are such minor inconveniences that won’t even be mentioned. The food at this location is top notch, and the staff are very polite. The room was very clean, we had hot water, a working tv and a flushable toilet. For the price of this hotel, that’s all you should ask for. The beach is amazing and so is the snorkeling. There are a family of raccoons that I have seen mentioned on the other reviews. These guys are so friendly so cute and bother absolutely no one, other than asking for occasional treats. Would definitely recommend and will definitely come back to stay at this resort:
Stayed 7 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice
Stayed 1 night in Jul 2024