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Grand Oasis Tulum Riviera

4.5 star property
Escape to your beachside haven where warm sunshine meets refreshing cocktails by three swim-up bars.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Oasis Tulum Riviera

Exterior
Family Room | Minibar, in-room safe, iron/ironing board, free WiFi
3 outdoor pools, free cabanas, pool umbrellas
Reception
Restaurant

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
The price is SAR 997
SAR 1,217 total
includes taxes & fees
4 Feb - 5 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Minibar
Iron/ironing board
In-room safe
  • 35.26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Minibar
Iron/ironing board
In-room safe
  • 35.26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, iron/ironing board, free WiFi

Family Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Minibar
Iron/ironing board
In-room safe
  • 35.26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

Exterior

The Sens Tulum Riviera By Oasis

On private beach
Pool
All inclusive
Spa
7.2 out of 10, Good, (120)
The price is SAR 978
SAR 1,230 total
includes taxes & fees
19 Jan - 20 Jan
The Sens Tulum Riviera By Oasis

About the neighborhood

Map
Carretera Federal Chetumal Km 251, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 4 min drive
  • Aktun Chen - 4 min drive
  • Akumal Beach - 5 min drive
  • Yal-ku Lagoon - 9 min drive
  • Half Moon Bay - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬9 min drive
  • ‪Piscis snack bar - ‬9 min drive
  • ‪Los Corales - ‬9 min drive

About this property

Grand Oasis Tulum Riviera

Luxury all-inclusive hotel refurbished in 2023 and located near Akumal Beach
Consider a stay at Grand Oasis Tulum Riviera and take advantage of a free breakfast buffet, 3 swim-up bars, and 3 poolside bars. This hotel is a great place to bask in the sun with a private beach, beach cabanas, and beach massages. Indulge in aromatherapy, a facial, and a massage at the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a terrace and a coffee shop/cafe.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with a waterslide, 3 swim-up bars, and free cabanas
  • Free self parking
  • Luggage storage, massage treatment rooms, and ATM/banking services
  • Tour/ticket assistance, beach umbrellas, and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 195 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11:00 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 3 poolside bars and 6 bars/lounges

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Lifeguards on site
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's club
  • Children's games
  • Children's pool
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • Lifeguards on site
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator
  • Elevator door width (inches): 40
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 52
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Renovated entire property - April 2023

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.63 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system and outdoor lighting
Property Registration Number OHN1708307KA

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 1-device limit
Guests under 12 years old are not allowed in the spa

Property is also known as

Oasis Tulum Riviera Akumal
Grand Oasis Tulum Riviera Hotel
Grand Oasis Tulum All Inclusive

Frequently asked questions

Does Grand Oasis Tulum Riviera have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Grand Oasis Tulum Riviera pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Oasis Tulum Riviera?

Self parking is free at this property.

What time is check-in at Grand Oasis Tulum Riviera?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Oasis Tulum Riviera?

Check-out is at noon.

Are there all-inclusive benefits at Grand Oasis Tulum Riviera?

Yes, the property is all-inclusive.

Where is Grand Oasis Tulum Riviera located?

Nestled on the beach, this Akumal hotel is 1.4 mi (2.3 km) from Riviera Maya Golf Club and 2 mi (3.2 km) from Akumal Beach. Aktun Chen is 1.4 mi (2.3 km) away.

Grand Oasis Tulum Riviera Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 85 out of 251 reviews" "
Rating 8 - Good. 52 out of 251 reviews" "
Rating 6 - Okay. 50 out of 251 reviews" "
Rating 4 - Poor. 33 out of 251 reviews" "
Rating 2 - Terrible. 31 out of 251 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Raksha, Jersey City

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Dec 2024

4/10 Poor

RIALDA

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
NOT THE BEST RESORT WE STAYED, THE ONLY GOOD THING ABOUT WAS THE HELPHUL STAFF AROUND,EXPECIALLY Freddy. IF YOU LIKE TO SWIM IN THE OCEAN THIS IS NOT THE RESORT YOU WANT TO STAY THE ECEON FRONT IS VERY LITTLE AND IS NO SPACE FOR THE PEOPLE CAPACITY. THE RESORT NEXT HES A GREAT OCENA FRONT.
Stayed 6 nights in Dec 2024

4/10 Poor

Ryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Carrie Patricia

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The outside of this property is beautiful. It was the best part of the stay. When we checked in we were charged an extra tax for environmental cleansing tax and resort fee. This should have been included in our Expedia price since it’s advertised that includes all taxes and fees. Then the room I was given was not suitable for guests. The bathroom shower ceiling was falling apart at the seems and water was falling from it and there was several areas around the room with mold on the walls. The next day they had shut off the water right as my daughter was getting in. The following day the water flooded the entire bathroom floor and continued into the other areas making it impossible to shower. The drains were backing up and overflowing. They did assign us another room without those issues, but it didn’t have ANY view. I took it because the condition of the room was suitable and I wanted to move and enjoy my vacation. The staff was mixed with friendly and helpful people and not so friendly. Lastly, the hotel will arrange outside transportation, but not explain this when booking. I had sent a message to the hotel through Expedia asking about the hotels airport transportation and they replied they do not offer any transportation and that we will need to make these arrangements ourselves. They will arrange a taxi for you upon departure for 1500 pesos. I would not book here again. There are several other nice places around that I would book before coming back here.
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the friendly staff. The food was excellent. lots of options. i would like to have the option to parasol. showers could use some TLC. overall i would definitely return to the Grand Oasis Hotel.
Stayed 7 nights in Dec 2024

6/10 Okay

Hristina

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property is outdated but we did have some really bad room and had to pay taxes $65 for sone thing that was not mentioned in the booking then the water pipe broke in the room and got upgraded to better room with ocean view and changed our bracelets access to more restaurants for free and access to the rooftop and infinity pool. That kind of made our stay.
Stayed 7 nights in Dec 2024

2/10 Terrible

Larry James

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Place is under renovations and construction. Both wiped out trying to walk to the room due to poor lighting and slippery floors. Multiple bruises to start the stay and no staff concerned. No way to exchange money to allow tipping. Extra fees to have drinks in the fridge in the unit. And extra costs to dine for anything you might like - steak, seafood, etc. . Doubt we will be back not would ever recommend to family or friends. Very sad.
Stayed 6 nights in Dec 2024

4/10 Poor

Daniel

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are in terrible condition
Stayed 6 nights in Dec 2024

4/10 Poor

Kyle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Did not have hot water for most of our stay. Property is weird with a jumbled mix of buildings. Balcony door lock did not work at all. Did not feel safe. We left early because of how bad it was.
Stayed 2 nights in Dec 2024

8/10 Good

Elton

Traveled with group
Liked: Cleanliness, staff & service
No entertainment on the property bar closes early not even the lobby bar is open after 11 pm.
Stayed 5 nights in Nov 2024

8/10 Good

Jair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, property conditions & facilities
Grand oasis was amazing, there are some spots that could use some updating but they are such minor inconveniences that won’t even be mentioned. The food at this location is top notch, and the staff are very polite. The room was very clean, we had hot water, a working tv and a flushable toilet. For the price of this hotel, that’s all you should ask for. The beach is amazing and so is the snorkeling. There are a family of raccoons that I have seen mentioned on the other reviews. These guys are so friendly so cute and bother absolutely no one, other than asking for occasional treats. Would definitely recommend and will definitely come back to stay at this resort:
Stayed 7 nights in Nov 2024

6/10 Okay

ashley

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff here are wonderful, friendly, welcoming and super helpful!! I cant say enough about them! I was there on a solo vacation and Arcardio made me feel welcome and he was fun to talk to! Unfortunately, the building itself really needs some repairs and remodeling. I feel like I stepped back in time- my room felt like I was in the early 2000s. They were doing construction on the unit 2 doors down and doing some random touch ups when I was there like retiling the floors-- feet from my door. At an all inclusive, you dont really expect the BEST meals-- well here dont expect the best food. Its mediocre and everything tastes like its microwaved lol. but what do you expect at these type of resorts. There wasn't much entertainment options except in the sports bar with karaoke with kids. We did have one might with live music and that was wonderful with dancing! The staff made sure everyone was having a fun time! Again-- the staff was what made my vacation fun and enjoyable! I will probably not be bak unfortunately unless they do some remodeling and renovations and have some nicer restaurant options- sometimes you never knew when a restaurant was open or not.
Stayed 5 nights in Nov 2024

2/10 Terrible

Oscar, Fultondale

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The room had drainage problems and had a very bad smell and I reported it to the lobby and they never did anything and I had to leave the hotel before the date
Stayed 4 nights in Nov 2024

10/10 Excellent

marjeta

Traveled with family
Liked: Property conditions & facilities
Great stuff ! Good service loved the food and the beach amazing front water view ! I will definitely go back
Stayed 5 nights in Oct 2024

6/10 Okay

Amanda

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Natalya

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We love pool with bar by the ocean,very beautiful view,nice beach area and gorgeous ocean.Staff always clean beach area from sewage.On the left side there is rocks inside the ocean,but right is just sand,so you don’t really need water shoes.Property is old and need to fix ceiling in the lobby and buffet area there is leaking.Our room was beach front ,very nice views just one step from beach(first floor)but faucets is very old and rusty.
Stayed 9 nights in Aug 2024

6/10 Okay

Krisha

Liked: Staff & service
Estan en Remodelacion la propiedad
Stayed 4 nights in Sep 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice tesort.
Stayed 3 nights in May 2024

4/10 Poor

Nidia E

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good time there , the staff was very helpful and kind. I enjoyed the room it was very clean and comfy. The staff came and asked everyday if we needed anything even after room was serviced.. i stayed there 8-20-2024.. i will definitely stay there again .
Stayed 3 nights in Aug 2024

6/10 Okay

Jeremiah

Traveled with family and small children
Disliked: Property conditions & facilities
Our room was dirty. Stained furniture all over and the pools appropriate for small children need immediate renovations.
Stayed 3 nights in Aug 2024

6/10 Okay

Valon

Traveled with family and small children, Traveled with group
The beach was amazing but the hotel needs updates. The rooms were OK, but they need to be updated and the staff is OK.
Stayed 10 nights in Aug 2024

10/10 Excellent

Daniel Childs

Liked: Cleanliness, staff & service, property conditions & facilities
Was a wonderful place to take my family. Beautiful beach, great food and a wonderful staff.
Stayed 5 nights in Aug 2024

6/10 Okay

Rheena

They were average
Stayed 13 nights in Jul 2024